ScreenConnect vs. SightCall for Customer Service
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 ScreenConnect | Score8.5 out of 10 | N/A | ConnectWise ScreenConnect is a remote support, access, and meeting solution. With it, users can utilize remote support and access to repair computers, provide updates, and manage machines. Users can also conduct online seminars and presentations using remote meetings. | $39 per month |
 SightCall for Customer Service | N/A | Enterprise companies (1,001+ employees) | SightCall for Customer Service allows you to see what the customer sees and guide them remotely with AR-powered visual assistance. | N/A |
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| Editions & Modules |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| ScreenConnect | SightCall for Customer Service | |
|---|---|---|
| Likelihood to Recommend | 9.0 | - |
| Likelihood to Renew | 10.0 | - |
| Usability | 7.9 | - |
| Availability | 10.0 | - |
| Performance | 10.0 | - |
| Support Rating | 8.2 | - |
| Online Training | 7.5 | - |
| Implementation Rating | 10.0 | - |
| Configurability | 10.0 | - |
| Product Scalability | 10.0 | - |
| Vendor post-sale | 10.0 | - |
| Vendor pre-sale | 5.0 | - |