TrustRadius: an HG Insights company

ScreenConnect vs. SimpleHelp

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ScreenConnect

    Score8.5 out of 10
    N/AConnectWise ScreenConnect is a remote support, access, and meeting solution. With it, users can utilize remote support and access to repair computers, provide updates, and manage machines. Users can also conduct online seminars and presentations using remote meetings.

    $39

    per month

    SimpleHelp

    Score9 out of 10
    N/AN/A

    $450

    one-time fee

    Pricing
    ScreenConnectSimpleHelp
    Editions & Modules
    One
    $39
    per month
    Standard
    $59
    per month
    Premium
    $69
    per month
    Basic
    $450
    one-time fee
    Offerings
    Pricing Offerings
    ScreenConnectSimpleHelp
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    ScreenConnectSimpleHelp
    Remote Administration
    Comparison of Remote Administration features of ScreenConnect and SimpleHelp
    Feature
    ScreenConnect
    7.0
    619 Ratings
    SimpleHelp
    8.5
    1 Ratings
    Screen sharing10.0589 Ratings10.01 Ratings
    File transfer9.4562 Ratings8.01 Ratings
    Instant message6.2495 Ratings7.01 Ratings
    Secure remote access with Smart Card authentication7.074 Ratings7.01 Ratings
    Access to sleeping/powered-off computers4.5306 Ratings8.01 Ratings
    Over-the-Internet remote session10.0595 Ratings8.01 Ratings
    Initiate remote control from mobile7.9385 Ratings9.01 Ratings
    Remote management of servers & workstations9.0511 Ratings10.01 Ratings
    Remote Active Directory® management5.0168 Ratings8.01 Ratings
    Centralized management dashboard7.2475 Ratings9.01 Ratings
    Session record5.6312 Ratings10.01 Ratings
    Annotations5.6262 Ratings9.01 Ratings
    Monitoring and Alerts5.6184 Ratings9.01 Ratings
    Multi-platform remote control5.0394 Ratings7.01 Ratings
    User Ratings
    ScreenConnectSimpleHelp
    Likelihood to Recommend
    9.0
    (619 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (40 ratings)
    -
    (0 ratings)
    Usability
    7.9
    (48 ratings)
    9.0
    (1 ratings)
    Availability
    10.0
    (5 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (9 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (63 ratings)
    -
    (0 ratings)
    Online Training
    7.5
    (24 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (20 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (16 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (4 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.0
    (4 ratings)
    -
    (0 ratings)