| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Contivio.com | Score10 out of 10 | N/A | Contivio.com is cloud-based call center software with multi-channel support features that enable clients to take and make calls, route calls, integrate their call center solution with their existing CRM, and generate analytics. | N/A |
 GoTo Connect | Score7.8 out of 10 | N/A | GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration. | $27 per month per user |
| Contivio.com | GoTo Connect | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | No-obligation month-to-month account are available, or a long-term contract is available for better deals on service pricing and hardware. GoToConnect provides all features with unlimited use. Customer & Technical support is available 24/7 to resolve any issue. A dedicated onboarding team will help to the phone system set up for any plan. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Contivio.com | GoTo Connect | |
|---|---|---|
| Considered Both Products | Chose Contivio.com Jive is behind the times in terms of user interface and functionality. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Contivio.com | GoTo Connect | |||||||||||||||||||||||||
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| Contact Center Software |
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| Workforce Optimization (WFO) |
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| Cloud PBX |
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| Call Management |
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| Contivio.com | GoTo Connect | |
|---|---|---|
| Likelihood to Recommend | 8.0 | 9.2 |
| Likelihood to Renew | 7.0 | 4.9 |
| Usability | - | 7.9 |
| Availability | - | 8.9 |
| Performance | - | 9.4 |
| Support Rating | - | 8.3 |
| Implementation Rating | - | 7.4 |
| Product Scalability | - | 9.4 |
