Convio Luminate (discontinued) vs. Join It

Convio Luminate (discontinued)

Join It

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Convio Luminate (discontinued)	Score 6.0 out of 10	N/A	Convio Luminate was a nonprofit CRM option acquired by Blackbaud that is currently discontinued, and no longer available.	N/A
Join It	Score 0.0 out of 10	N/A	Join It is a membership management service that enables organizations to effectively keep track, manage, and grow their community. At its core, Join It provides a simple database and dashboard interface for organization leaders to monitor developments in their membership. Join It integrates this database context with best in class service providers to automate other essential components of an organization, like payment processing, email communication, and event organization.	$29 per month

Pricing

Convio Luminate (discontinued)

Join It

Editions & Modules

No answers on this topic

Starter Package: $29.00
per month
Growth Package: $49.00
per month
Total Package: $99.00
per month
Extra Package: $249.00
per month

Offerings

Pricing Offerings
Convio Luminate (discontinued)	Join It
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

Discounts available for nonprofits and annual subscriptions. Discounts can be combined.

More Pricing Information

Community Pulse
	Convio Luminate (discontinued)	Join It
Considered Both Products	Convio Luminate (discontinued) Dustin Alexander Associate Director of Indvidual Giving Chose Convio Luminate (discontinued) I recently started using EveryAction, it is much more robust and nimble and does not need a lot of customization. The only big feature I miss is the acknowledgment process for Luminate CRM and Analytics: it was much more robust, but overall it doesn't have the cumbersomeness of … Incentivized Helpful? Verified User Anonymous Chose Convio Luminate (discontinued) Of the databases I have used, Luminate CRM is my least favorite. However, it is powerful and large enough to function adequately for a large nonprofit; I couldn't say the same for some of Blackbaud's smaller products. We definitely need the full Luminate Suite (Luminate Online, … Incentivized Helpful?	Join It No answer on this topic

Best Alternatives
	Convio Luminate (discontinued)	Join It
Small Businesses	Bonterra Network for Good Score 9.6 out of 10	Bonterra Network for Good Score 9.6 out of 10
Medium-sized Companies	Bloomerang CRM Score 8.1 out of 10	Bloomerang CRM Score 8.1 out of 10
Enterprises	Blackbaud Enterprise Fundraising CRM Score 7.6 out of 10	Blackbaud Enterprise Fundraising CRM Score 7.6 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Convio Luminate (discontinued)	Join It
Likelihood to Recommend	5.0 (0 ratings)	- (0 ratings)
Support Rating	1.0 (0 ratings)	- (0 ratings)

User Testimonials
	Convio Luminate (discontinued)	Join It
Likelihood to Recommend	It works okay if you have a large budget and don't have the technical experience on your staff to set up NSPS appropriately. It probably also works better as a purely development-driven database; trying to track multiple departments with very different goals in the same database is challenging. Incentivized Verified User Anonymous Read full review	No answers on this topic
Pros	Luminate takes some of the legwork out of setting up NSPS for nonprofit use of salesforce. Incentivized Verified User Anonymous Read full review	No answers on this topic
Cons	Big Investment It's a sales program with a donation management overlay so it has some troubles around reporting. Incentivized Dustin Alexander Associate Director of Indvidual Giving Read full review	No answers on this topic
Support Rating	Support for the product is horrible; often support will have you bouncing between Blackbaud support and Salesforce support and it's very rare either are able to find simple solutions. Most of the time the solutions almost always cost money and hiring consultants which, for a smaller organization, means not being able to achieve proper solutions. Incentivized Dustin Alexander Associate Director of Indvidual Giving Read full review	No answers on this topic
Alternatives Considered	I recently started using EveryAction, it is much more robust and nimble and does not need a lot of customization. The only big feature I miss is the acknowledgment process for Luminate CRM and Analytics: it was much more robust, but overall it doesn't have the cumbersomeness of Luminate CRM. I don't think I would ever switch back. Incentivized Dustin Alexander Associate Director of Indvidual Giving Read full review	No answers on this topic
Return on Investment	Hard to work with Resource intense Incentivized Dustin Alexander Associate Director of Indvidual Giving Read full review	No answers on this topic
ScreenShots		Join It Screenshots