Convio Luminate (discontinued) vs. Optimy

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Convio Luminate (discontinued)
Score 6.0 out of 10
N/A
Convio Luminate was a nonprofit CRM option acquired by Blackbaud that is currently discontinued, and no longer available.N/A
Optimy
Score 8.0 out of 10
Mid-Size Companies (51-1,000 employees)
Mission-driven companies deserve a customer-focused solution to manage grants across all stages of the life cycle. Optimy's grant management software enables users to receive and select grants applications to better serve those in need of help while at the same time managing and reporting on impact. Optimy's software is designed to help sponsorship, partnership, CSI, donation and grants professionals to improve their performance across the entire lifecycle of a project. According…N/A
Pricing
Convio Luminate (discontinued)Optimy
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Convio Luminate (discontinued)Optimy
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
Convio Luminate (discontinued)Optimy
Considered Both Products
Convio Luminate (discontinued)
Chose Convio Luminate (discontinued)
I recently started using EveryAction, it is much more robust and nimble and does not need a lot of customization. The only big feature I miss is the acknowledgment process for Luminate CRM and Analytics: it was much more robust, but overall it doesn't have the cumbersomeness of …
Chose Convio Luminate (discontinued)
Of the databases I have used, Luminate CRM is my least favorite. However, it is powerful and large enough to function adequately for a large nonprofit; I couldn't say the same for some of Blackbaud's smaller products. We definitely need the full Luminate Suite (Luminate Online, …
Optimy

No answer on this topic

Best Alternatives
Convio Luminate (discontinued)Optimy
Small Businesses
Bonterra Network for Good
Bonterra Network for Good
Score 9.6 out of 10
Blackbaud Grantmaking
Blackbaud Grantmaking
Score 9.0 out of 10
Medium-sized Companies
Bloomerang CRM
Bloomerang CRM
Score 8.1 out of 10
Submittable
Submittable
Score 8.8 out of 10
Enterprises
Blackbaud Enterprise Fundraising CRM
Blackbaud Enterprise Fundraising CRM
Score 7.6 out of 10
Workday Financial Management
Workday Financial Management
Score 7.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Convio Luminate (discontinued)Optimy
Likelihood to Recommend
5.0
(0 ratings)
8.0
(0 ratings)
Support Rating
1.0
(0 ratings)
-
(0 ratings)
User Testimonials
Convio Luminate (discontinued)Optimy
Likelihood to Recommend
It works okay if you have a large budget and don't have the technical experience on your staff to set up NSPS appropriately. It probably also works better as a purely development-driven database; trying to track multiple departments with very different goals in the same database is challenging.
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Optimy is great if you get quotes from different channels and work on multiple projects since it helps you summarise and see individual quotes project-wise. I would definitely recommend it if you are overwhelmed and need more structure and speed with your grant management process.
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Pros
  • Luminate takes some of the legwork out of setting up NSPS for nonprofit use of salesforce.
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  • Grant Management
  • Project Management
  • Quote Invitation
  • Great UX
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Cons
  • Big Investment
  • It's a sales program with a donation management overlay so it has some troubles around reporting.
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  • Find/Search option needs to find more option rather than
  • Ability to custom brand reports based on brands
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Support Rating
Support for the product is horrible; often support will have you bouncing between Blackbaud support and Salesforce support and it's very rare either are able to find simple solutions. Most of the time the solutions almost always cost money and hiring consultants which, for a smaller organization, means not being able to achieve proper solutions.
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Alternatives Considered
I recently started using EveryAction, it is much more robust and nimble and does not need a lot of customization. The only big feature I miss is the acknowledgment process for Luminate CRM and Analytics: it was much more robust, but overall it doesn't have the cumbersomeness of Luminate CRM. I don't think I would ever switch back.
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No answers on this topic
Return on Investment
  • Hard to work with
  • Resource intense
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  • Improved speed
  • Can accept more quotes
  • Added competitiveness
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ScreenShots

Optimy Screenshots

Screenshot of ReportsScreenshot of Project ScoringScreenshot of mapScreenshot of Export infoScreenshot of DashboardScreenshot of Calendar