Copointer vs. LiveChat
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Copointer | N/A | N/A | CoPointer is a co-browsing tool. It allows agents / operators to join customers in their browsing sessions, interacting and collaborating with them in real time. Customer and agent can browse a website together, resolving customer issues faster. With it, the vendor states the customer will get fully personolized support. Copointer's value proposition is: - Higher customer satisfaction - Increased trust - Higher conversion rates - Easier… | N/A |
 LiveChat | Score9.4 out of 10 | Small Businesses (1-50 employees) | LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, with the goal of allowing users to provide 24/7 support to customers. The core feature of the software is its chat tool, where both service and sales team can answer customers' questions in real time. Online businesses can interact with customers on their website, to be more accessible. With LiveChat, users can identify people on the website and engage them… | $20 per month per user |
| Copointer | LiveChat | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Copointer | LiveChat | |
|---|---|---|
| Likelihood to Recommend | - | 8.0 |
| Likelihood to Renew | - | 10.0 |
| Support Rating | - | 7.3 |