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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Copper

    Score5 out of 10
    N/ACopper is a customer relationship management (CRM) built as an integration into Google Apps.

    $12

    per month per user

    Pricing
    Copper
    Editions & Modules
    Starter - Paid Annually
    $9.00
    per month per user
    Basic - Paid Annually
    $23.00
    per month per user
    Professional - Paid Annually
    $59.00
    per month per user
    Business - Paid Annually
    $99.00
    per month per user
    Offerings
    Pricing Offerings
    Copper
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional DetailsUp to 15% discount for annual pricing.
    More Pricing Information
    Community Pulse
    Copper
    Considered Both Products
    Copper
    Chose Copper
    It's the perfect bridge between advance for our needs, and simple for our team to actually use it, and learn it quickly.
    Incentivized
    Chose Copper
    Unlike Copper, I find Hubspot not as intuitive when it comes to their dashboard and customization. Copper offers much better value without having to pay for multiple add-on modules.
    Incentivized
    Chose Copper
    We outgrew Pipedrive and moved into Copper.
    After about a few years our sales teams grew and we needed a global slution for all teams across the globe, hence, moved into Hubspot.
    Incentivized
    Chose Copper
    I have only watched reviews of a few other CRMs before seeing Copper so I was lucky enough to find Copper early on in the search.
    Incentivized
    Chose Copper
    Much prefer Zoho based on the full spectrum of items Zoho offers
    Incentivized
    Chose Copper
    In all fairness, other CRM tools I have used were set up by a corporate IT person who knew much more than I do about programming. Therefore, those were easy to use and had the features I expected them to have. Whereas I, with minimal IT experience, set up Copper by myself. It …
    Incentivized
    Chose Copper
    We selected Copper over these other CRMs mainly because of its ability to integrate with Google Workspace. Members of our team have used Salesforce in the past and found it to be a nightmare to work with/on. Candidly, Copper doesn't fill all of our needs so we supplement that …
    Incentivized
    Chose Copper
    When I switched from being an employee to employer, one of my first tasks was to find a CRM that was suitable for me. Moving from Pipedrive to Copper was an easy decision. I only needed a place to store my contacts, have a great calendar, and be able to email directly from …
    Incentivized
    Chose Copper
    Much less expensive and easier to set and use than Salesforce. We did not evaluate other systems.
    Incentivized
    Chose Copper

    The software is designed to mimic the look of Google products. This makes it easy to use for people already familiar with Google products.

    It syncs with G Suite apps like Google Contacts and Google Calendar, and it is directly accessible from Gmail. It appears as a sidebar …

    Incentivized
    Chose Copper
    Copper is cheaper than Hubspot if you have a lower amount of users and still need advanced features. However, the TERRIBLE customer service and DECEPTIVE cancellation policy should make you think twice before trying to save a few bucks.
    Incentivized
    Chose Copper
    I selected Copper because of its interface with all things Google, specifically the sync feature for calendar and capture of email correspondence. It made sense to use Copper because our corporate communications is built on the Google platform. Bloomerang is an excellent tool …
    Incentivized
    Chose Copper
    More complete than SugarCRM by a long shot with reporting and ability to seamlessly integrate with ANYTHING at all. Less complicated than Salesforce Lightning from implementation and maintenance but Copper lacks deep customization ability and sheer size. Zoho CRM is a dying CRM …
    Incentivized
    Chose Copper
    Copper is right in the middle in terms of price when comparing other CRMs, which is actually pretty awesome because I've used about 10 other CRM's and I've never been happy until I started using Copper. Pipedrive was very competitively priced, but I couldn't stand the UI. …
    Incentivized
    Chose Copper
    I didn't have much authorization in the selection of Copper, however, I have looked into switching costs and leaving Copper due to their limited workflow automations. HubSpot and Salesforce look more robust and integrated with our other marketing tools.

    We are too sunk in with …
    Incentivized
    Chose Copper
    Copper is simple and free, and we didn’t have a need for a more elaborate CRM that didn’t have event specific features. We do utilize a more specific marketing flow for drip campaigns but for basic email tracking for sales, Copper does what it needs to.
    Incentivized
    Chose Copper
    For my company, we chose Copper over Salesforce and HubSpot for a few reasons. First and foremost, G-Suite integration. This was one of the most attractive features we liked about Copper. The integration allows for seamless lead import, automated activity tracking and much …
    Incentivized
    Chose Copper
    ProsperWorks is just an amazing lightweight CRM. Unless you're a large organization that needs to build out crazy custom reporting and tools that integrate into your CRM, Prosperworks is the best bet. Instead of being an IT project that you need to get a bunch of other people …
    Incentivized
    Chose Copper
    ProsperWorks had the robust Google Apps integration, Forecasting, Roles/Permissions, and Opportunity Tracking and the price point was right for us. All of the other softwares we evaluated (except Salesforce) where missing one or more of the features. We didn't go with Salesforce…
    Incentivized
    Chose Copper
    It is a very powerful tool to the level of Sugar and Salesforce. With its tight integration, as a Google product, it is seamless and really assists in managing communication with clients. While Zoho offers a great low-cost solution, ProsperWorks definitely hits the mark for …
    Incentivized
    Chose Copper
    We selected to test ProsperWorks and then switched back to Insightly because we had workflows set up and training created specific to Insightly. The cost for Prosperworks with fewer features than our current CRM made it easy to decide to switch back, at least for now. We might …
    Incentivized
    Chose Copper
    I find Sales Force to be way more complex than my needs. Sales Force is difficult to configure, It is expensive, and not user friendly. I currently use both products daily.
    Incentivized
    Chose Copper
    Copper was a huge step up from other systems we have used given its easy to use interface.
    Incentivized
    Chose Copper
    We did not evaluate anything else - I wasn’t a part of the decision to purchase
    Incentivized
    Chose Copper
    The story of this review, Monday.com features should be replicated across Copper.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    Copper
    Sales Force Automation
    Comparison of Sales Force Automation features of Copper
    Feature
    Copper
    3.1
    20 Ratings
    Customer data management / contact management6.020 Ratings
    Workflow management1.019 Ratings
    Territory management5.04 Ratings
    Opportunity management6.019 Ratings
    Integration with email client (e.g., Outlook or Gmail)1.020 Ratings
    Contract management5.29 Ratings
    Quote & order management2.07 Ratings
    Interaction tracking1.019 Ratings
    Channel / partner relationship management1.07 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Copper
    Feature
    Copper
    1.4
    10 Ratings
    Case management1.29 Ratings
    Call center management1.55 Ratings
    Help desk management1.67 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Copper
    Feature
    Copper
    2.4
    16 Ratings
    Lead management3.416 Ratings
    Email marketing1.49 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Copper
    Feature
    Copper
    1.9
    20 Ratings
    Task management2.020 Ratings
    Billing and invoicing management1.75 Ratings
    Reporting2.018 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Copper
    Feature
    Copper
    3.3
    19 Ratings
    Forecasting3.016 Ratings
    Pipeline visualization4.019 Ratings
    Customizable reports3.017 Ratings
    Customization
    Comparison of Customization features of Copper
    Feature
    Copper
    3.6
    20 Ratings
    Custom fields3.020 Ratings
    Custom objects3.412 Ratings
    Scripting environment4.13 Ratings
    API for custom integration4.010 Ratings
    Security
    Comparison of Security features of Copper
    Feature
    Copper
    6.9
    15 Ratings
    Single sign-on capability8.712 Ratings
    Role-based user permissions5.014 Ratings
    Social CRM
    Comparison of Social CRM features of Copper
    Feature
    Copper
    2.0
    12 Ratings
    Social data2.012 Ratings
    Social engagement2.07 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Copper
    Feature
    Copper
    2.0
    13 Ratings
    Marketing automation3.013 Ratings
    Compensation management1.01 Ratings
    Platform
    Comparison of Platform features of Copper
    Feature
    Copper
    7.9
    17 Ratings
    Mobile access7.917 Ratings
    User Ratings
    Copper
    Likelihood to Recommend
    5.0
    (21 ratings)
    Usability
    5.0
    (12 ratings)
    Support Rating
    1.9
    (11 ratings)