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Copper vs. Pipeliner CRM

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Copper

    Score5 out of 10
    N/ACopper is a customer relationship management (CRM) built as an integration into Google Apps.

    $12

    per month per user

    Pipeliner CRM

    Score8.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Pipeliner CRM is a sales enablement tool focusing on pipeline management, sales processes, and analytics designed to empower sales professionals. Pipeliner CRM provides a visual sales process, profiles, and charts, all of which aim to help users take the right actions with their buyers and even helps identify key contacts within an organization. Pipeliner CRM Cloud is the latest addition to a product line that already includes Pipeliner CRM Hybrid, an…

    $65

    Pricing
    CopperPipeliner CRM
    Editions & Modules
    Starter - Paid Annually
    $9.00
    per month per user
    Basic - Paid Annually
    $23.00
    per month per user
    Professional - Paid Annually
    $59.00
    per month per user
    Business - Paid Annually
    $99.00
    per month per user
    STARTER - Basic sales management, tracking and collaboration
    $65.00 per user per month
    STARTER - Basic sales management, tracking and collaboration
    $65 per user per month
    BUSINESS - Full CRM functionality, customization and unique productivity features.
    $85 per user per month
    BUSINESS - Full CRM functionality, customization and unique productivity features.
    $85 per user per month
    ENTERPRISE - Full CRM functionality with advanced reporting, customization and services.
    $115 per user per month
    ENTERPRISE - Full CRM functionality with advanced reporting, customization and services.
    $115 per user per month
    UNLIMITED - Full CRM functionality with advanced reporting, customization and services.
    $150 per user per month
    UNLIMITED - Advanced CRM functionality including advanced features
    $150 per user per month
    Offerings
    Pricing Offerings
    CopperPipeliner CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUp to 15% discount for annual pricing.—
    More Pricing Information
    Features
    CopperPipeliner CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Copper and Pipeliner CRM
    Feature
    Copper
    3.1
    20 Ratings
    Pipeliner CRM
    9.0
    18 Ratings
    Customer data management / contact management6.020 Ratings8.118 Ratings
    Workflow management1.019 Ratings8.918 Ratings
    Territory management5.04 Ratings8.916 Ratings
    Opportunity management6.019 Ratings9.018 Ratings
    Integration with email client (e.g., Outlook or Gmail)1.020 Ratings9.717 Ratings
    Contract management5.29 Ratings8.816 Ratings
    Quote & order management2.07 Ratings9.62 Ratings
    Interaction tracking1.019 Ratings8.917 Ratings
    Channel / partner relationship management1.07 Ratings9.014 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Copper and Pipeliner CRM
    Feature
    Copper
    1.4
    10 Ratings
    Pipeliner CRM
    9.3
    2 Ratings
    Case management1.29 Ratings9.11 Ratings
    Call center management1.55 Ratings9.11 Ratings
    Help desk management1.67 Ratings9.62 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Copper and Pipeliner CRM
    Feature
    Copper
    2.4
    16 Ratings
    Pipeliner CRM
    8.6
    19 Ratings
    Lead management3.416 Ratings8.919 Ratings
    Email marketing1.49 Ratings8.22 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Copper and Pipeliner CRM
    Feature
    Copper
    1.9
    20 Ratings
    Pipeliner CRM
    8.8
    19 Ratings
    Task management2.020 Ratings8.319 Ratings
    Billing and invoicing management1.75 Ratings9.11 Ratings
    Reporting2.018 Ratings9.018 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Copper and Pipeliner CRM
    Feature
    Copper
    3.3
    19 Ratings
    Pipeliner CRM
    8.3
    19 Ratings
    Forecasting3.016 Ratings9.019 Ratings
    Pipeline visualization4.019 Ratings8.319 Ratings
    Customizable reports3.017 Ratings7.519 Ratings
    Customization
    Comparison of Customization features of Copper and Pipeliner CRM
    Feature
    Copper
    3.6
    20 Ratings
    Pipeliner CRM
    8.3
    19 Ratings
    Custom fields3.020 Ratings8.219 Ratings
    Custom objects3.412 Ratings8.018 Ratings
    Scripting environment4.13 Ratings9.11 Ratings
    API for custom integration4.010 Ratings8.117 Ratings
    Security
    Comparison of Security features of Copper and Pipeliner CRM
    Feature
    Copper
    6.9
    15 Ratings
    Pipeliner CRM
    8.2
    18 Ratings
    Single sign-on capability8.712 Ratings8.317 Ratings
    Role-based user permissions5.014 Ratings8.218 Ratings
    Social CRM
    Comparison of Social CRM features of Copper and Pipeliner CRM
    Feature
    Copper
    2.0
    12 Ratings
    Pipeliner CRM
    8.4
    17 Ratings
    Social data2.012 Ratings8.017 Ratings
    Social engagement2.07 Ratings8.717 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Copper and Pipeliner CRM
    Feature
    Copper
    2.0
    13 Ratings
    Pipeliner CRM
    8.5
    17 Ratings
    Marketing automation3.013 Ratings7.917 Ratings
    Compensation management1.01 Ratings9.11 Ratings
    Platform
    Comparison of Platform features of Copper and Pipeliner CRM
    Feature
    Copper
    7.9
    17 Ratings
    Pipeliner CRM
    8.2
    17 Ratings
    Mobile access7.917 Ratings8.217 Ratings
    User Ratings
    CopperPipeliner CRM
    Likelihood to Recommend
    5.0
    (21 ratings)
    9.0
    (20 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    5.0
    (12 ratings)
    9.7
    (10 ratings)
    Support Rating
    1.9
    (11 ratings)
    8.9
    (10 ratings)