TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Copper

    Score5 out of 10
    N/ACopper is a customer relationship management (CRM) built as an integration into Google Apps.

    $12

    per month per user

    Salesmate

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Salesmate is a single platform that helps create personalized experiences across marketing, sales, and service touchpoints across all channels – email, text, chat, web, calls, and eCommerce. It is designed to enable users to generate more leads, close more deals, and build lasting customer relationships. It replaces many disjointed systems to save users time and money. Salesmate offers businesses: …

    $29

    per month per user

    Pricing
    CopperSalesmate
    Editions & Modules
    Starter - Paid Annually
    $9.00
    per month per user
    Basic - Paid Annually
    $23.00
    per month per user
    Professional - Paid Annually
    $59.00
    per month per user
    Business - Paid Annually
    $99.00
    per month per user
    Basic
    $29
    per month per user
    Pro
    $49
    per month per user
    Business
    $79
    per month per user
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    CopperSalesmate
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsUp to 15% discount for annual pricing.We offer built-in calling: Starting at $1.10 per month for your phone line & pay as you go credits
    More Pricing Information
    Community Pulse
    CopperSalesmate
    Considered Both Products
    Copper
    No answer on this topic
    Rapidops, Inc.
    Chose Salesmate
    I can't even remember them all. It simply blows them out of the water. I'm not being paid for this. It's the best I've found for my business.
    Incentivized
    Chose Salesmate
    Salesmate is more
    • Affordable
    • Customizable
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    CopperSalesmate
    Sales Force Automation
    Comparison of Sales Force Automation features of Copper and Salesmate
    Feature
    Copper
    3.1
    20 Ratings
    Salesmate
    8.1
    46 Ratings
    Customer data management / contact management6.020 Ratings10.045 Ratings
    Workflow management1.019 Ratings9.945 Ratings
    Territory management5.04 Ratings9.09 Ratings
    Opportunity management6.019 Ratings9.941 Ratings
    Integration with email client (e.g., Outlook or Gmail)1.020 Ratings7.345 Ratings
    Contract management5.29 Ratings6.028 Ratings
    Quote & order management2.07 Ratings5.626 Ratings
    Interaction tracking1.019 Ratings7.839 Ratings
    Channel / partner relationship management1.07 Ratings6.930 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Copper and Salesmate
    Feature
    Copper
    1.4
    10 Ratings
    Salesmate
    7.7
    19 Ratings
    Case management1.29 Ratings7.417 Ratings
    Call center management1.55 Ratings7.918 Ratings
    Help desk management1.67 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Copper and Salesmate
    Feature
    Copper
    2.4
    16 Ratings
    Salesmate
    6.3
    44 Ratings
    Lead management3.416 Ratings6.743 Ratings
    Email marketing1.49 Ratings6.042 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Copper and Salesmate
    Feature
    Copper
    1.9
    20 Ratings
    Salesmate
    8.4
    41 Ratings
    Task management2.020 Ratings8.941 Ratings
    Billing and invoicing management1.75 Ratings00 Ratings
    Reporting2.018 Ratings7.937 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Copper and Salesmate
    Feature
    Copper
    3.3
    19 Ratings
    Salesmate
    7.6
    43 Ratings
    Forecasting3.016 Ratings7.831 Ratings
    Pipeline visualization4.019 Ratings7.943 Ratings
    Customizable reports3.017 Ratings7.137 Ratings
    Customization
    Comparison of Customization features of Copper and Salesmate
    Feature
    Copper
    3.6
    20 Ratings
    Salesmate
    6.9
    45 Ratings
    Custom fields3.020 Ratings7.344 Ratings
    Custom objects3.412 Ratings6.733 Ratings
    Scripting environment4.13 Ratings6.521 Ratings
    API for custom integration4.010 Ratings7.127 Ratings
    Security
    Comparison of Security features of Copper and Salesmate
    Feature
    Copper
    6.9
    15 Ratings
    Salesmate
    8.0
    41 Ratings
    Single sign-on capability8.712 Ratings7.834 Ratings
    Role-based user permissions5.014 Ratings8.239 Ratings
    Social CRM
    Comparison of Social CRM features of Copper and Salesmate
    Feature
    Copper
    2.0
    12 Ratings
    Salesmate
    -
    Ratings
    Social data2.012 Ratings00 Ratings
    Social engagement2.07 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Copper and Salesmate
    Feature
    Copper
    2.0
    13 Ratings
    Salesmate
    7.0
    35 Ratings
    Marketing automation3.013 Ratings7.035 Ratings
    Compensation management1.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of Copper and Salesmate
    Feature
    Copper
    7.9
    17 Ratings
    Salesmate
    6.3
    42 Ratings
    Mobile access7.917 Ratings6.342 Ratings
    User Ratings
    CopperSalesmate
    Likelihood to Recommend
    5.0
    (21 ratings)
    10.0
    (46 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (2 ratings)
    Usability
    5.0
    (12 ratings)
    10.0
    (45 ratings)
    Support Rating
    1.9
    (11 ratings)
    1.4
    (42 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)