PiiQ by Cornerstone vs. Infosec Skills

Great for managing medium sized teams of people spread over geographically dispersed offices. Not so good for small teams (less than 15). Requires a degree of time and effort to set up correctly to provide useful data for management and a good experience for staff members, but once that effort has been made the results are great.

Incentivized

The onboarding process has been quite productive throughout with the best team. The customer support team is able and ever on alert when requested to assist. It has simple user interface which is not the case with other similar platforms. The training modules are easy to understand and put into practice. It meets the set threshold and complies with company principals.

Incentivized

• Excellent customer service - when all else is equal, customer service will win the day.
• Ease of use helps us get everyone on board with the goals and ratings.
• The analytics are helpful to senior managers - we can compare how managers rate as well as how employees perform.

• A combination of presentation, explanation, and reading materials to suit all learning types.
• An easy-to-use portal that tracks progress and allows you to go back and review.
• A focus on both the certification itself as well as the background information. In contrast to just "practice tests."

Incentivized

• Being able to select more than one person when approving goals.
• Options to identify which people managers haven't approved goals, dine a review etc...rather then having to mimic each manager to see how they are going.
• 360 Feedback to stakeholders outside the business.
• Being able to remove a role that isn't being used in the organization anymore.

Incentivized

• Questions! The Database/site was updated, and I was no longer able to access the questions and choose specific topics to study from
• There were two CISSP courses to watch videos, I would remove the oldest
• Put an emphasis that users have a years membership after completing a boot camp

Incentivized

It's not that CSB isn't a decent performance management system, but we have decided to go with just one vendor (Workday) for an HRIS/performance management/payroll system so we can directly relate pay to performance. We are more interested in having just one system that "talks" to the other pieces instead of having to work with several vendors. It reduces the hassle of having to communicate with different support teams, having different contracts, and so on.

We are very satisfied with the service and the offer.

Incentivized

There are specific things within the goals and competencies that are user-friendly. For example, the rating slider isn't great in my opinion. You can slide in between ratings which can create some odd scoring (if you use scoring). It seems a better solution would be a drop down where you select your rating. There are also some glitches in the system and have been told Cornerstone is aware of them but are focused on delivering new features. There are workarounds, but that doesn't seem to be a great answer.

Incentivized

Because the skills learned from the course have proven to be beneficial in the day-to-day tasks that I typically perform. They are either directly related to or at the very least a complementary skill set that allows me to perform my duties overall in a more beneficial way to the people that I support.

So far 100%.

The saving process slows it down. It doesn’t auto save. If you leave a page, it will sometimes warn you, but not always. When you hit the save button, a window pops up that says creating/saving packets. It feels very archaic.

My assistant could better address this issue. My perception is that there is not immediate assistance, and that there can be a wait for help. That is not a negative, just a perception. I have not used support in two years.

Incentivized

I got everything I needed.

Incentivized

We bought training provided by 3rd party – it was fabulous.

It was available anytime

Incentivized

I think we could have done a better job of rolling out the tool to our managers. We were under a tight timeline. In the training, we showed them everything and said go do it by this date. Looking back, I would have done it in pieces: for example, 2 weeks to write goals, 2 weeks to get sign-off from direct reports. I just let them go at it. Since then we’ve moved to agile development environment and are applying the technique to everything. In future would only do through change sprint. It is a big change I didn’t take it seriously enough.

I had a team of 3 project managing. You need a champion from every department to make sure you’re getting it right and to make sure what’s happening is communicated. It’s not something you can do without input from department heads

Everything goes smoothly

Incentivized

We did review other systems when we purchased PiiQ but I don't know what these were due to the member of staff no longer being with the company, however, I do not that we chose PiiQ as it was simple to use and that it also had the Performance option available in addition to the learning platform. we knew that this was something we wanted to have in the future which is why we purchased it.

Incentivized

I use a variety of sources for training, some because they're available at low cost through my employer, others because they offer courses in a specific niche. I like Infosec for the range of subjects and learning paths that are applicable to my current objectives. The courses are well-made and provide useful and purposeful information.

• Reviews are generally taking managers less time to prepare because the essential infrastructure is in place. Past reviews are easily retrievable for review if needed.
• HR administration of the system takes less time than the previous version of Cornerstone (CSOD). HR is still responsible for training new users, but the built-in user guide is more thorough and easier to use.
• We're starting to see - slowly but surely - more (and hopefully better) interaction between manager and employee.

Incentivized

• After my courses, I was able to obtain my CCNA (passed [on] first attempt) and my CCNP (passed [on] second attempt). This is far better than the average passing rate.
• Professionally, I [got] a new job as a network engineer and then promoted to a Network Engineer II after completing my CCNP. I have seen a 40% salary increase over the last three years.

Incentivized