TrustRadius

CoSupport AI vs. Piper the AI SDR by Qualified

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CoSupport AI
Score 10.0 out of 10
N/A
CoSupport AI automates a portion of a company's support workflow, boosts customer support speed, and innovates data analysis for decision-making. CoSupport AI's three products are designed to enhance customer support, drive business growth, and unlock data-driven insights. CoSupport Customer: Self-sufficient AI that handles support requests (chats, emails, tickets) independently. CoSupport Agent: AI assistant generating ready-to-go reply suggestions. CoSupport BI: AI business analyst…N/A
Piper the AI SDR by Qualified
Score 9.3 out of 10
N/A
The Qualified product suite automatically identifies, engages, and converts website visitors into pipeline. Piper the AI SDR Agent engages these buyers around the clock with live chat, answers questions, to convert prospects into pipeline.N/A
Pricing
CoSupport AIPiper the AI SDR by Qualified
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CoSupport AIPiper the AI SDR by Qualified
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
CoSupport AIPiper the AI SDR by Qualified
User Ratings
CoSupport AIPiper the AI SDR by Qualified
Likelihood to Recommend
10.0
(0 ratings)
9.2
(0 ratings)
Usability
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
CoSupport AIPiper the AI SDR by Qualified
Likelihood to Recommend
well suited: Customer Support, Customer Sevice, reducing ticket processing time, one-click solution for the best ticket responses.
KH
Kevin Hall
Digital Transformation Manager
Read full review
Qualified is adaptable in routing and informs designated visitors and agents as soon as they arrive at your site.
Qualified is great for requesting notifications via Slack, Microsoft Teams, Qualified Mobile, or email.
Qualified enables pop-up chat to improve channeling and meet VIP buyers instantly, right on our website.
Qualified permits are broadcast live and segments for everyone to see on our website, allowing our agents to easily prioritize VIPs. Qualified and perfect for categorizing visitors based on criteria like target accounts, company size, or industry.
Daniell Mercer | TrustRadius Reviewer
Daniell Mercer
Software Development Engineer
Read full review
Pros
No answers on this topic
  • Good insight into what product the prospect is interested in
  • Engage the prospect when they are at the researching phase and form a human connection
  • Know when prospects that you are actively targeting are on the website and use that in messaging
Verified User
Anonymous
Read full review
Cons
No answers on this topic
  • I wish Qualified would be able to filter good/bad contacts on the site.
  • I wish Qualified filtered out our employees on the site.
  • Qualified is organized well and user friendly, there isn't much to complain about!
Verified User
Anonymous
Read full review
Usability
The solution is easy to implement. It works automatically. Its efficiency can be evaluated with zero effort.
OZ
Read full review
No answers on this topic
Alternatives Considered
No answers on this topic
We chose Qualified over their competitors because of our interactions with their team and the product. Their team made it feel like this was a partnership and that we weren't just some other customer. Implementation was fast and the tool is very user-friendly. Their customer support is next level and we really appreciate that. All in all, we love their implementation time and great service
GO
Gustavo Orozco
Business Development Representative
Read full review
Return on Investment
No answers on this topic
  • The investment done on this tool is very well returned with much expected results.
  • Because of less human intervention, lots of work is done by chatbox with quick outputs.
  • Using the tool of websites helped to gain more customers or followers.
Verified User
Anonymous
Read full review
ScreenShots

CoSupport AI Screenshots

Screenshot of CoSupport Customer, which is a fully autonomous AI system designed to handle customer service interactions across any communication channel.Screenshot of CoSupport Customer, offering real-time responses to routine customer queries without human intervention.Screenshot of CoSupport BI, which uses the history of client communication and knows about the support team – who performs well and who is not.Screenshot of CoSupport BI, which knows the problems customers face and suggests statistics that help take the business decisions.Screenshot of the CoSupport Agent tool that sends a response suggestion to customer support agents, allowing them to use a response to a query from an AI agent assistant in just 1.5 seconds.Screenshot of where CoSupport Agent suggests response drafts, ensuring human agent assistance. The final answer is crafted by a human, providing both control and empathy.

Piper the AI SDR by Qualified Screenshots

Screenshot of Meet with qualified leads right on your website. Use live chat, voice-calls, and bots to sell smarter.Screenshot of We'll alert your sales team the moment qualified leads land on your website and tell you exactly who they are, powered by apps like Salesforce, Pardot, 6Sense, Marketo, and Clearbit.Screenshot of We'll alert your sales team the moment qualified leads land on your website and tell you exactly who they are, powered by apps like Salesforce, Pardot, 6Sense, Marketo, and Clearbit.Screenshot of Engage qualified prospects in real-time, high-fidelity sales conversations with live chat and voice calls.Screenshot of Use Chat Bots to engage visitors, capture leads, ask qualification questions, and book sales meetings.