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CounterPath Bria vs. GoTo Connect

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CounterPath Bria

    Score5 out of 10
    N/ABria is a SIP-based VoIP phone available on desktop and mobile, supporting business communications whether at a desk, or from home. CounterPath's suite of cloud communication products include voice, video conferencing, and text messaging for businesses, residential phone service, and standalone UC softphones. On March 1, 2021, CounterPath was acquired by Alianza, Inc. Under the Alianza name, the combined companies deliver a full stack cloud communications platform.

    $35.40

    per year 3 devices supported

    GoTo Connect

    Score7.8 out of 10
    N/AGoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.

    $27

    per month per user

    Pricing
    CounterPath BriaGoTo Connect
    Editions & Modules
    Bria Solo
    $35.40
    per year 3 devices supported
    Bria Teams
    $59.40
    per year 3 devices supported
    Bria Enterprise
    Contact Sales
    per year 4 devices supported
    Basic
    Starting at $27
    per month per user
    Standard
    Starting at $32
    per month per user
    Offerings
    Pricing Offerings
    CounterPath BriaGoTo Connect
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—No-obligation month-to-month account are available, or a long-term contract is available for better deals on service pricing and hardware. GoToConnect provides all features with unlimited use. Customer & Technical support is available 24/7 to resolve any issue. A dedicated onboarding team will help to the phone system set up for any plan.
    More Pricing Information
    Features
    CounterPath BriaGoTo Connect
    Cloud PBX
    Comparison of Cloud PBX features of CounterPath Bria and GoTo Connect
    Feature
    CounterPath Bria
    -
    Ratings
    GoTo Connect
    8.1
    177 Ratings
    Hosted PBX00 Ratings8.5138 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings7.7121 Ratings
    User templates00 Ratings6.8124 Ratings
    Call reports00 Ratings8.0149 Ratings
    Directory of employee names00 Ratings9.6158 Ratings
    Call Management
    Comparison of Call Management features of CounterPath Bria and GoTo Connect
    Feature
    CounterPath Bria
    -
    Ratings
    GoTo Connect
    7.9
    187 Ratings
    Answering rules00 Ratings8.2165 Ratings
    Call recording00 Ratings8.6143 Ratings
    Call park00 Ratings7.3133 Ratings
    Call screening00 Ratings6.4139 Ratings
    Message alerts00 Ratings8.8165 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of CounterPath Bria and GoTo Connect
    Feature
    CounterPath Bria
    -
    Ratings
    GoTo Connect
    8.2
    149 Ratings
    Video conferencing00 Ratings7.3108 Ratings
    Audio conferencing00 Ratings8.5148 Ratings
    Video screen sharing00 Ratings8.394 Ratings
    Instant messaging00 Ratings8.788 Ratings
    Mobile apps
    Comparison of Mobile apps features of CounterPath Bria and GoTo Connect
    Feature
    CounterPath Bria
    -
    Ratings
    GoTo Connect
    5.3
    161 Ratings
    Mobile app for iOS00 Ratings5.6137 Ratings
    Mobile app for Android00 Ratings5.0121 Ratings
    User Ratings
    CounterPath BriaGoTo Connect
    Likelihood to Recommend
    -
    (0 ratings)
    9.2
    (199 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    4.9
    (25 ratings)
    Usability
    -
    (0 ratings)
    7.9
    (78 ratings)
    Availability
    -
    (0 ratings)
    8.9
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.4
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    8.3
    (53 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.4
    (89 ratings)
    Product Scalability
    -
    (0 ratings)
    9.4
    (2 ratings)