Coupa vs. Oracle PeopleSoft ERP

Suitable: Simple indirect procurement. Low cost; short cycle implementation. Less Suitable: Complex procurement scenario requiring serious vendor collaboration. End-to-end integration. Direct Material Procurement, especially when planning, quality inspection, and other miscellaneous activities are involved, requires handling various special statuses and updates to meet industry- or country-specific requirements.

Incentivized

Well suited for established, large organizations with a large user base and the ability to devote significant resources to design and implementation of a vetted, long-term solution for business processing. Not well suited for very small businesses or businesses whose business processes are changing continuously. Changing PeopleSoft for business process changes/modifications requires significant time and resources due to the design, testing, and implementation tasks involved

Incentivized

• A consistent format is helpful because if you learn the tool once, then you should be set for long term success.
• Straightforward with some of the fields (not all), but for some pieces of work. It is easy enough due to the direct nature of the tool.

Incentivized

• PeopleSoft has great development tools to help support the application. The application designer is a robust tool that provides the PeopleSoft Developer a powerful user interface to help support the PeopleSoft Financials application.
• PeopleSoft Financials delivers robust financial reporting capabilities. With the use of nVision, queries, BI Publisher, and trees the Finance team can create all their reporting needs in an automated fashion.
• PeopleSoft Financials has streamlined interfaces from the subsystems to the General Ledger. There is drill back capabilities from GL to the various subsystems to perform streamlined account reconciliations.

Incentivized

• With one particular customer I have had about 40 emails to be accepted as a vendor. With other customers before Coupa became horrendous I had no problems. As an existing Coupa user why do I have to create a new profile?
• I have been accepted as a user 3 times then a day later Coupa wants the same form filled again and again.
• Help is only on a chat line. You cannot speak to anyone and in my opinion they are not helpful. Their suggstions have gotten me nowhere. They refer me to talk with my customer to straighten out the problem. My cusotmer doesn't have a clue.
• I'm considering not to accept purchase orders that require invoicing through Coupa.

• Inability to view the results of multiple queries at once in the Query Viewer.
• Although there is excellent integration with Oracle's other products, there is an unacceptable amount of support for other third party vendors.
• Personalization Feature for a Quick-Access Menu. Due to the abundance of features in PeopleSoft SCM, it sometimes takes a while to find that one option as there are so many others in the same menu. It would be nice for a user to be able to drag and drop some options they use frequently into a Quick-Access menu.

I love using coupa but i'm not the decision maker in this regard.

Incentivized

PRISM is a great tool to track and watch numerous financial documents. I would like to see more of an integration platform that would control tracking for specific project details. There is currently only a little section for job notes which I would like to see improve. I think navigation could be improved, but isn't the worst compared to some platforms I have worked with as it provides a tree like structure on the backend which helps synchronize information together for fiscal financials.

-Could be easy or hard to use depending on corporate policies and compliance. At times, errors and cryptical message associated with them could drive users mad.

Incentivized

The usability is very outdated In my opinion. The screens resemble those of Windows 3.1. Too many clicks and drop-downs or clicks to go to a new screen. The business logic also appears dated and requires an update. Overall, it does not have a pleasing User Interface and should be refreshed, or a new interface should be built from the ground up.

Incentivized

-Support is generally speaking OK (not great). The user community is quite active, and the response time is acceptable. I would certainly hope there's more user-generated content (like in SAP, Oracle, and Linux, etc.), but I suppose Coupa is still not large enough, and the incentives are not yet there.

Incentivized

I can't give them a perfect rating because it does often take a long time and usually more [expensive] to resolve trying issues that cannot be solved by our in-house team. PeopleSoft is complicated, and the mix and match of user-created and stock modules cause problems very often. These usually require more customization to completely fix, requiring more money spent with

Incentivized

The employee that trained me was not particularly interesting in teaching me but they were not a Coupa employee.

Incentivized

I recommend that everyone pay special attention to developing a solid testing and training plan if you are even thinking of implementing PeopleSoft. Be ready to obtain good trainers and developers, otherwise, your journey can be unnecessarily painful and much more expensive. Try to stay with an implementation partner who really has your needs at heart, and actually takes the time to understand your organization!

Incentivized

Coupa fits within our desire to have best of breed systems delivering value to our organization. We generally work with true cloud providers that are available anytime, anywhere for our mobile workforce. We are pleased that Coupa is in our lineup of service solutions.

Incentivized

It is pretty much in line with PeopleSoft Financials because it gives seamless integration between Financials and HCM. Also, when you have both the softwares on same technology, it is very cost effective. One of the reason for selecting PeopleSoft Financials and HCM are their capability to customize the business process. We have gone so far that we have built the bolt-on solutions.

Incentivized

• The Sourcing Module has returned our investment 23 times on an annualized basis.
• We're now SOX compliant and as a public company, that's keeping us compliant with our corporate charter.
• Having one central invoicing location has reduced our AP calls significantly. Our suppliers now have visibility into where their invoice is in the payment cycle. We also have a much higher invoice-to-pay cycle.

Incentivized

• Positive tracking of ledger information for all areas of the organization. Our organization has multiple business units that require the accurate and complete tracking of transactions and budgetary history going back multiple years, which PeopleSoft Financials has done
• Ability to connect with external vendors easily and to export any and all file types and connect to service operations/web services as well as accept and process transactions from external systems has brought a positive impact
• PeopleSoft provides the framework to reconcile transactions across the organization and within different business units to provide transparency and transactional history for metrics and data analysis

Incentivized