Coupa vs. Rocketrip

Suitable: Simple indirect procurement. Low cost; short cycle implementation. Less Suitable: Complex procurement scenario requiring serious vendor collaboration. End-to-end integration. Direct Material Procurement, especially when planning, quality inspection, and other miscellaneous activities are involved, requires handling various special statuses and updates to meet industry- or country-specific requirements.

Incentivized

I traveled every Monday through Friday for six months to NYC. Hotels are mad expensive and Airbnb was previously not accepted as a suitable lodging option. Once my company implemented Rocketrip, I was able to not only save money by staying at Airbnb but I was also making a ton of money by saving my company money. I was able to find convenient and affordable lodging in NYC, which is seldom possible and was awarded for it! There really is no downside to Rocketrip and I'm amazed that more companies don't use it. For those who are always out to get SPG/Bonvoy/Hilton points, you are still able to do so!

Incentivized

• A consistent format is helpful because if you learn the tool once, then you should be set for long term success.
• Straightforward with some of the fields (not all), but for some pieces of work. It is easy enough due to the direct nature of the tool.

Incentivized

• Real time tracking
• Sustainable feature adoption
• Savings

Incentivized

• With one particular customer I have had about 40 emails to be accepted as a vendor. With other customers before Coupa became horrendous I had no problems. As an existing Coupa user why do I have to create a new profile?
• I have been accepted as a user 3 times then a day later Coupa wants the same form filled again and again.
• Help is only on a chat line. You cannot speak to anyone and in my opinion they are not helpful. Their suggstions have gotten me nowhere. They refer me to talk with my customer to straighten out the problem. My cusotmer doesn't have a clue.
• I'm considering not to accept purchase orders that require invoicing through Coupa.

• More options to cash out Rocketrip points.

Incentivized

I love using coupa but i'm not the decision maker in this regard.

Incentivized

-Could be easy or hard to use depending on corporate policies and compliance. At times, errors and cryptical message associated with them could drive users mad.

Incentivized

-Support is generally speaking OK (not great). The user community is quite active, and the response time is acceptable. I would certainly hope there's more user-generated content (like in SAP, Oracle, and Linux, etc.), but I suppose Coupa is still not large enough, and the incentives are not yet there.

Incentivized

Support staff was always available to help if I had questions

Incentivized

The employee that trained me was not particularly interesting in teaching me but they were not a Coupa employee.

Incentivized

Coupa fits within our desire to have best of breed systems delivering value to our organization. We generally work with true cloud providers that are available anytime, anywhere for our mobile workforce. We are pleased that Coupa is in our lineup of service solutions.

Incentivized

Works Recipe scanning is simple. It allows you to easily track and manage your expenses. Automatic debit collection. Tax calculation and information are simple. Support for mobile applications. Expensify is a highly automated expense calculator that detects and computes all expenses stored in the system. There is no need to add a single transaction. It also allows you to edit data if you discover an incorrect transaction. Overall it was a great experience with Expensify but create glitches.

Incentivized

• The Sourcing Module has returned our investment 23 times on an annualized basis.
• We're now SOX compliant and as a public company, that's keeping us compliant with our corporate charter.
• Having one central invoicing location has reduced our AP calls significantly. Our suppliers now have visibility into where their invoice is in the payment cycle. We also have a much higher invoice-to-pay cycle.

Incentivized

• It has helped our organization save a small but discernable margin on travel expenses.

Incentivized