#1 most frequent
United States of America
80.9%1,793 installations of 2,217
What is Expensify?
Expensify automates the entire spend management process. Scan receipts, track mileage, submit and approve expenses, manage corporate cards, reimburse employees, pay bills, send invoices, and book travel. Built for individuals and companies of all sizes, anywhere in the world.
Categories & Use Cases
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Screenshot of the dashboard used to manage expenses, book travel, reimburse employees, and create expense reports.
Top Performing Features
Employee Expense Reporting
Allows companies to track employee expenses to make cost-effective decisions.
Category average: 8.4
Payment Audit Trail
Allows admin users visibility into the entire payment process, from receiving the expense claim or invoice to the payee receiving payment.
Category average: 8.4
Payment Status Tracking
Tracks what stage payments are at in the process, from approval to receipt.
Category average: 8.3
Areas for Improvement
Duplicate Bill Detection
Detects duplicate invoices or expense reports to prevent double payments.
Category average: 7.8
Customizable Approval Policies
Policies for different types of approvals can be customized, sent to multiple approvers, automatically approved, etc.
Category average: 8
Advanced OCR
Automatically imports information from invoices, receipts, expense reports, and other scanned documents into the platform.
Category average: 7.8
Who Buys & Uses Expensify
#1 most frequent
Professional, Scientific, and Technical Services
23.1%512 installations of 2,217
“We use Expensify at our company to manage employee expenses. As an end user (not an admin), I mainly use it to submit my business expenses for approval and reimbursement.”
#2 most frequent
Information
17.1%379 installations of 2,217
“I use Expensify for personal expense reports and to manage team expense reports and team purchases on a corporate card.”
#3 most frequent
Manufacturing
11.9%263 installations of 2,217
“Being able to submit quickly, so not to take time away from my work”
#2 most frequent
Canada
3.9%87 installations of 2,217
#3 most frequent
United Kingdom of Great Britain and Northern Ireland
3.8%85 installations of 2,217
Pros
- Ease of use with an intuitive interface (32%)
- Efficient receipt management through scanning and uploading (25% and 24% respectively)
- Streamlined expense report creation and submission (20% and 24% respectively)
Cons
- Mobile app performance and speed issues (12%)
- Mobile app user interface issues (11%)
- Receipt scanning problems (9%)
Great for small business
Use Cases and Deployment Scope
Our company uses Expensify for our Petty Cash spending. Multiple employees have cards, all drawing from the same bank account. It's handy to have a bigger spending limit per card, as well as the automatic receipt generation for several types of purchases. Also, the repeated reminders to upload the receipt for larger purchases are a lifesaver. We have several employees who have historically thought of receipts as unnecessary paperwork, leading to accounting hounding the employees for receipts or spending time asking vendors to email missing receipts. This has led to discontent between departments. Initially, adding the new system created an organic change in procedure requirements that employees could understand but not take personally. Now, Expensify automatically does the "hounding," so forgetful employees no longer have a person to be mad at. When a card is lost or compromised, the ability to turn off a card and order a new one is very smooth. While waiting for the physical card to arrive, it is nice to still be able to use the virtual card. Altogether, I would recommend Expensify, especially for smaller businesses where all the employees know each other.
Pros
- Spending tracking
- Reminders for receipts
- Detailed spending reports
- Smooth turn around for replacing lost cards
Cons
- Once a batch is closed I cannot edit any information, or add a receipt
- Once a card is locked, I cannot order a new card. Your AI chat suggests to lock a card first, then order a new one, which then requires unlocking the card. The order of opperations needs to be switched or allow for ordering a new card once an old card is locked (which also makes sense).
- Adding an option to talk to a person when openining Concierge. The AI is really good, but is still limited.
Return on Investment
- Employees know we are able to see their spending in nearly real time - reducing questionable/vague purchases.
- Accounting labor has gone way down, in reconciliation, fixing coding errors and in hunting down receipts.
- General employee labor has gone down as cards are no longer being rejected at the register, and spending limits are higher.
Usability
Expensify Efficiency
Use Cases and Deployment Scope
We use Expensify to easily submit our monthly expense reports to upper management for approval. Expensify solves the burdensome problem of remembering expenses, compiling receipts, and generating a manual report using an Excel spreadsheet. Many employees (including myself) were submitting late expense reports and our management is using Expensify to make the process much easier.
Pros
- Easy to access online portal whether using a mobile device or desktop app
- Receipts can be uploaded in a breeze and automatically categorized
- Expense Reports are submitted monthly on autopilot
- Expenses for gas is calculated on the app by entering the starting/ending destinations.
Cons
- It would be helpful if the reports section could provide a summary of the monthly totals (I only saw I was able to generate reports with each individual transaction listed)
- I understand a monthly subscription charge is paid at the beginning of the month. It would be helpful to not charge a monthly fee if an employee did not have any expenses that month to submit.
Return on Investment
- Positives include - timely expense reports to reconcile our fiscal year financials
- Negatives include - the monthly service fee per employee (even if no expenses were generated that month) - it is not cost effective for ALL of our employees to utilize the application.
Usability
Alternatives Considered
SAP Concur
Other Software Used
Microsoft 365
Expensify Review Usability ROI and Scalability Where It Shines and Where It Could Improve
Use Cases and Deployment Scope
Our organization uses Expensify to streamline our financial operations, specifically for expense management and optimizing procure-to-pay processes. Employees leverage Expensify's mobile app and SmartScan technology to capture both reimbursable and non-reimbursable expenses in real-time, automatically extracting data from receipts. Our configured expense policies and multi-level approval workflows ensure compliance and proper categorization, minimizing out-of-policy spending. Expensify also automates employee reimbursements, ensuring timely payouts and reducing administrative burdens. Beyond individual expenses, we use it for managing direct vendor bills. A critical aspect is the seamless, automated syncing of all approved expense reports and bills directly to NetSuite. This ensures real-time data consistency between our systems, eliminating manual efforts and providing a unified financial view. Expensify solves several key problems: it transforms time-consuming, manual processes into efficient, automated workflows; provides real-time visibility into spending; enhances data accuracy and reduces fraud risk; accelerates reimbursement cycles; and simplifies reconciliation, moving us toward a paperless environment. The scope of our use case is comprehensive, covering all departments and employees globally who incur company expenses, with all financial data flowing into NetSuite for holistic reporting and accounts payable.
Pros
- SmartScan Technology & Automated Receipt Capture
- eliminates manual data entry, which is tedious, prone to human error, and time-consuming.
- Real-time Expense Reporting and Automation
- Configurable Policy Enforcement and Approval Workflows
- Seamless Integration with Accounting/ERP Systems
- Expensify facilitates direct ACH reimbursements to employees
Cons
- Cant choose for specific lines of non -reimbursable expenses to several credit cards. only one preconfigured.
- there are limited cards to choose for with Expensify Travel as a corporate cards.
- The policy rules are pretty basic. i would like to have more granular options
Return on Investment
- Reduced Administrative Overhead & Cost Savings
- Accelerated Financial Cycles & Improved Cash Flow Visibility
- Enhanced Compliance & Reduced Fraud Risk
Usability
Alternatives Considered
Navan, SAP Concur and TravelPerk
Great Product that Improved our Controls
Use Cases and Deployment Scope
Expensify has been an incredible tool for our nonprofit organization. It allows us to empowere our managers with their own credit cards. They have an app that allows the manager to submit their spending reports. It all links to our accounting software so all transactions are imported into the correct categories. Managers can also submit reimbursements through the system. Receipts are auto generated so there is no more lost receipts!!! We love it! Oh and their cash back opportunities makes it super affordabale. I would highly recommend Expensify to any nonprofit looking for a simple way to empower your staff and helping them improve their reporting.
Pros
- Credit Cards management. No different than any high quality bank card.
- Expense report management. Amazingly simple and has improved our staff's reporting quality.
- Reimbursement and spend approvals. You set the approval process we have multiple people who supervise approvals and the system is easy to set up and use.
Cons
- They pushed a new update to the website that was confusing, but they allowed us to chose to see the original version of the website so it helped.
- Like all Credit Cards fraud seems to be an issue, but I do not beleive this is unique to them. I am glad they settle these issues quickly and professionally.
Return on Investment
- We went from paying credit card fees with no approval process to a no fees and complex approval processes.
- I personally save time in not having to develop a spend report I just have my admin assistent fill in the details of the auto generated report and it is done. Went from an hour long process to 5- 10 minutes max to prepare a high quality audit ready report.
Usability
Other Software Used
Sage Intacct, Google Chrome, Ulysses
Easy to use efficient and high value for the cost
Use Cases and Deployment Scope
I use the Co-Pilot function as an accountant and tax preparer. My clients use Expensify to create reports for reimbursements, quarterly expenses, and to store receipts digitally. This lets them save on storage and paper by prioritizing digital receipts. The ease of use, especially for the mobile apps, allows users to submit receipts in real time. None of my usage has used the expense claim tool, but I see that as a tool with high value.
Pros
- Receipt Capture
- Reporting
- Accesibility
Cons
- Integrations
- I have little bad to say from my usage of Expensify
Return on Investment
- Positive impact is the time saving and efficiency of this tool. One of my clients has saved hours each month and is better able to focus on his business instead.
Usability
Alternatives Considered
Dext and Ramp
Other Software Used
QuickBooks Online, Drake Tax
