Coveo Qubit vs. Luigi's Box

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Coveo Qubit
Score 7.4 out of 10
Enterprise companies (1,001+ employees)
Qubit, now from Coveo (acquired October 2021) uses visitor history data to understand different user segments and serve personalized messages to segments using JavaScript. It is available as either a managed or self-service model. Data is collected using Qubit's own Universal Variable data model, or by integrating the user's existing model via our API. It combines quantitative data with qualitative visitor feedback to give Qubit users the ability to detect areas for optimization. Using…N/A
Luigi's Box
Score 9.4 out of 10
N/A
Luigi’s Box solutions understand customer behavior, and use data to provide better search results, recommend relevant products, and enhance the shopping experience to boost your e-commerce conversion rates and average order values. Search and Autocomplete Recommender Product Listing Shopping Assistant AnalyticsN/A
Pricing
Coveo QubitLuigi's Box
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Coveo QubitLuigi's Box
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
Coveo QubitLuigi's Box
Considered Both Products
Coveo Qubit
Chose Coveo Qubit
In my previous company one of the brands was using Optimizely, while the brand I was working for was using Qubit. Qubit proved to be so much more than a multi-variant platform. It was much easier to use - we didn't have to rely on the tech team to implement tests. This way we …
Chose Coveo Qubit
Key points that keep us close to Qubit are its knowledgeable resources, presentation and UI, ease of getting trained, ease of use, low time to market, analytics and reports.
Chose Coveo Qubit
We're using Qubit as a fully managed testing platform, and their account management and level of service we've received from any other contact (technical, support, sales etc) was above any of their competitors. Integration and on-boarding was well done and we feel confident …
Chose Coveo Qubit
Having previously used Maxymiser around 3 years ago, I found their setup to be geared more away from faster moving retail. While tests would be thoroughly researched and built to a high standard, the length of time to turn around a single test was too long. Qubit has allowed us …
Chose Coveo Qubit
As alternatives to Qubit, we considered:
* Optimizely: more limited personalisation options, more expensive to be used across different sites.
* Maxymiser: more expensive.
Chose Coveo Qubit
Qubit definitely beats Optimizely in terms of segmentation and personzalization. Regarding AB testing, both tools are quite similar.
Chose Coveo Qubit
We've chosen Qubit because of the data driven approach, ease of use and the offered support. We like the ability to build some tests externally with the Qubit help.
Chose Coveo Qubit
At the time of taking the product, we found no comparable alternatives. Since then, the product has only grown from strength to strength, so it still does not have any comparable competitors that offer both the technical product and business knowledge that Qubit can. Google …
Chose Coveo Qubit
We previously used Monetate but that was before my time so it's tough to specifically compare. However, I think the fact that we're no longer with Monetate proves that Qubit has been a better partner overall.
Chose Coveo Qubit
Simple usability is a controlled group testing only. Qubit on the other hand allows you to run a test on a live site with traffic ranging from 5% to 95%
Chose Coveo Qubit
Qubit has a nicer UI than Google Tag Manager and offers the A/B testing that GTM doesn't - but for script management, there's not a lot to choose between them.
Chose Coveo Qubit
Qubit has stronger account management and business understanding
Chose Coveo Qubit
By far the most streamline of the programs.
Chose Coveo Qubit
Ability to deliver A/B tests via the UI which means that JavaScript development is not required.
Chose Coveo Qubit
Qubit is probably the most powerful tool that we reviewed. The challenge is that with the power comes a large responsibility to make sure you are doing it right and not having issues. With digital tools, power and complexity seem to go together so you have to make sure that you …
Chose Coveo Qubit
I was not directly involved in the decision-making process but understand that overall functionality, data integration, and UX testing weighed against the cost of the solution were the deciding factors.
Chose Coveo Qubit
Qubit was the first CRO tool we have used, and have stuck with it, even though we've tested other platforms on our other websites. I think it's a testament to Qubit and their staff that they are still implemented on our largest website.
Chose Coveo Qubit
I have not personally used anything similar to Qubit and I was not involved in the decision to use Qubit.
Chose Coveo Qubit
Primarily the strength of Qubit's data layer and therefore the ability to personalise and create seamless user journeys for our different customer segments.
Chose Coveo Qubit
The decision to use Qubit was made based on the capacity to run a 3 month test before committing for a longer term and down to a recommendation from a sister company.
Chose Coveo Qubit
We were not aware of some of the other offerings from Qubit so I think this is an area that could be improved upon. For us, Qubit is seen as an A/B testing tool more than anything else so I would say that the promotion of additional tools offered by Qubit is certainty something …
Chose Coveo Qubit
Our company decided to choose Qubit due to its perceived similarly to optimizely and promise infinite integrations through open tag. Sadly it didn't live up to its promise. The integrations were not integrations as most people would understand it. It was all very manual and you …
Chose Coveo Qubit
We opted for Qubit due to their personalisation features compared to the other market offering, as we felt their Visitor Cloud was a USP in the industry. The Visitor Cloud allows further personalisations, such as social proofs, to complement internal data we have gathered and …
Luigi's Box
Chose Luigi's Box
The most important advantage was easier implementation, multiple configuration options and price.Competing solutions did not offer as much flexibility as Team Luigi's box.
Chose Luigi's Box
There is some not relevant competition, their product seems to be worse. I choose Luigi for better design.
Chose Luigi's Box
The choice of the tool was determined by the support of the sales and implementation team and the available functionalities.
Chose Luigi's Box
We chose it for the ease of implementation, the willingness of the staff and the quality results they have achieved so far. We read a lot of positive reviews about them, from which we learned that they really deliver what they promise. Real reviews are extremely important and …
Chose Luigi's Box
In my opinion, Luigi's Box is superior. It was much easier to implement, customer service was better, the search results are much more accurate, the customization options are much more advanced, the analytics section is superior and the price for all of the tools that Luigi's …
Chose Luigi's Box
The price is a lot better than Clerk, and the speed of integration is much simpler. Our IT team had so many issues intergating Clerk and the price kept on increasing. Whereas with Luigi's Box it was the exact opposite. Price is good for the system you receive and the …
Chose Luigi's Box
The software is significantly faster and cheaper than your own Elasticsearch implementation, and in tests it proved better than Prefixbox
Chose Luigi's Box
Unfortunately, I did not have an opportunity to test and compare other similar Solutions. Before implementing Luigis box we developed our on site search module but we struggled with good results. Our search results significantly got better and also revenues from on site search …
Chose Luigi's Box
Luigi's Box offers a sweet spot between functionalities and price. While implementation was somewhat lengthy the usability is more important as you would stay with the solution for longer time. And this is where Luigi's Box excels as it's very intuitive and easy to work with. …
Chose Luigi's Box
I have no other experience with other applications
Chose Luigi's Box
As Luigi's Box is a slovak company as well as ours, we had better negotiating options and we managed to negotiate a better price. We also consider Luigi's Box as a tool that is one of the easiest to implement. Regarding features, there were not any big differences. We were also …
Chose Luigi's Box
We had really good references for Luigi's Box so we barely considered any other option or alternative. I must say that we do not regret so far. Mostly because the implementation was fast and easy and thanks to self learning algorithm, Luigi's Box needs minimum maintenance. The …
Chose Luigi's Box
Luigi's Box is much easier to set up and maintain. Most features are ready to go without the need to study extensive documentation or do additional training. It does not allow you the flexibility to change EVERYTHING right away.
Chose Luigi's Box
we chose Luigi's Box because we had a problem with searching for products on our website. Luigi's Box solved this problem and we are extremely satisfied with it. The number of orders has increased and we still only have positive reactions to Luigi's Box from employees and also …
Chose Luigi's Box
First we were deciding between Algolia and Luigi's Box. They are leaders on the ,,search,, market. We test them both against each other and against our engine. Luigi's Box was the winner and by far the price was better then Algolia for sure. We made a great decision in the long …
Chose Luigi's Box
We used an in-house system which couldn't handle large amounts of data. Luckily, we quickly found Luigi's Box and didn't need to try any other systems.
Chose Luigi's Box
Easier to implement and use in daily, the search engine is faster and better, to be honest is the best. We have one solution for recommenders, searching, and listings. We managed to agree to favorable contract terms + Communication with tool support is perfect. We have solved …
Chose Luigi's Box
I got recommended Luigi's Box by multiple people from the network and also was remarketed by their ads quite a lot so they were organically my first pick when it comes to such a tool. Other solutions on the market seemed quite old-fashioned and mostly didn´t have the specific …
Best Alternatives
Coveo QubitLuigi's Box
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Score 8.6 out of 10
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Medium-sized Companies
Dynamic Yield
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Guru
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User Ratings
Coveo QubitLuigi's Box
Likelihood to Recommend
8.0
(0 ratings)
9.4
(0 ratings)
Likelihood to Renew
8.1
(0 ratings)
-
(0 ratings)
Usability
7.1
(0 ratings)
9.0
(0 ratings)
Availability
9.0
(0 ratings)
-
(0 ratings)
Performance
7.3
(0 ratings)
-
(0 ratings)
Support Rating
6.8
(0 ratings)
-
(0 ratings)
In-Person Training
8.0
(0 ratings)
-
(0 ratings)
Implementation Rating
7.4
(0 ratings)
-
(0 ratings)
Ease of integration
9.1
(0 ratings)
-
(0 ratings)
Product Scalability
8.7
(0 ratings)
-
(0 ratings)
Vendor post-sale
7.6
(0 ratings)
-
(0 ratings)
User Testimonials
Coveo QubitLuigi's Box
Likelihood to Recommend
Coveo Qubit is a very helpful platform mainly for organizations that need to provide a solid business model before carrying out any implementation or new functionality. In addition, it is a very good tool to generate changes and show different content to different types of clients, with their personalization and segmentation criteria.It is ideal for simultaneous testing and customization, only one of these activities individually is not recommended.
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Luigi's Box is the perfect solution for sales platforms that have search engine problems on their site. Luigi's Box allows you to go to the next level and enable customers to find what they are looking for. With additional options to recommend and indicate substitutes and add-on products, it can work great as a sales-boosting element.
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Pros
  • The testing platform itself is continually evolving. This means that we are always able to try new ideas as well as quickly and efficiently put others into practice.
  • The beta programme and the additional functionality products are both exciting to see as well as ensuring we can cherry pick the functionality we need. This means that we don't end up paying for functionality we don't need
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  • Wide access to the analysis panel that supports sales and helps analyze user behavior.
  • Adapting functionality to the partner's needs, which confirms the flexibility of the tool.
  • The boost function which allows us to prioritise showing customers certain products over others, which improves conversions.
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Cons
  • Some of the reporting within Qubit has been overly simplified in the past, a point they are continually addressing.
  • At times the syntax of experience (test) creation can be specific to Qubit and so there is a slight learning curve for developers.
  • Unless developers have much time to allocate to creating tests in Qubit, marketers may potentially find simple tests limited. I would recommend having someone in-house as we do.
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  • More choice for customisation and layout would be good.
  • More payment options for example the choice to pay via direct debit.
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Likelihood to Renew
Qubit helps out immensely and lays out in plain English the profitability of each of our A-B tests. Say Qubit has provided us overall with a 5% profit increase this year (that is a completely arbitrary figure for illustration only), then if we didn't renew it could be seen as us taking a 5% loss as Qubit wouldn't be there. The results of our tests are showing no slowing down and as Qubit and Toast grow to understand each other better we can only see our performance getting better as the years go on.
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No answers on this topic
Usability
Overall navigation on Qubit is very user friendly and requires a minimal training to be up and running. Be it reviewing existing experiences or setting up new experiences, the process is pretty simple for business user. Add some basic development skills to your kitty, you can do magic with Qubit and make your website do wonders!
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Luigi's Box just slots in nicely to the website with very little code and has no negative impact on pagespeed scores. Having been using it for a number of months now, we have had no bugs or downtime. The search functionality works for every customer and even our staff use it every day to get to the product they want faster.
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Reliability and Availability
I would say that the Qubit account managers are always available for any request. We have a lot of different promotions that could always do with last minute optimizing or changes and Qubit can be relied on to get this changes up and running in an impressive amount of time, so that we don't need to patch live or wait for the next IT sprint. Invaluable to our business.
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No answers on this topic
Performance
Technology is good for A/B testing and personalisation - allowing any team with a dedicated developer to create test relatively easily and to report/analyse them in a fair amount of details. Some advanced features, especially on the set up of test cells, are dearly missing. Unfortunately, new features are often not free of bugs... Also, support is sub-par, which means new features are realised without proper documentation, example or training (but of our Qubit counterparts and internally).
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No answers on this topic
Support Rating
Qubit are supportive and flexible in providing support. They are happy working out of usual hours, even on weekends and if I have any doubts about the set up of an experience they’re quick to respond and willing to check my work. On particularly big revenue days they monitor our account and they’re quick to identify and problem solve any issues.
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Their support is excellent. Quick and helpful.
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In-Person Training
The training was great, but would be great to have a script or PDF with some explanations of the qubit JS layer. Without the script you can just try to learn on your own, so the training is not as powerfull as it could be. On the other hand - would be great to have training related to reading statistics or personalisation.
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No answers on this topic
Implementation Rating
Implementation couldn't be easier. All we needed to do was insert the tag. (easy) and set up the data layer. (dev required) This was pretty smooth in comparison to some of the other tools we use on our site, and was done in less than a day. Note : Data needs to be collected for a set period of time before you can accurately rely on the data that you are receiving. This is normal though with everyone else that we have used
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Alternatives Considered
We're using Qubit as a fully managed testing platform, and their account management and level of service we've received from any other contact (technical, support, sales etc) was above any of their competitors. Integration and on-boarding was well done and we feel confident that the campaigns are developed and tested thoroughly.
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In my opinion, Luigi's Box is superior. It was much easier to implement, customer service was better, the search results are much more accurate, the customization options are much more advanced, the analytics section is superior and the price for all of the tools that Luigi's Box has to offer is extremely reasonable. We did also try to build our own product in house, but this proved very difficult and complicated to get the results we wanted.
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Scalability
Our requirements change throughout the year like most E Commerce retailers. At Christmas and Peak we're dealing with around ten times the usual traffic on the site. Qubit had no problems with this at all, tests continued to fire, and stats were still reported accurately. I don't think that it is the most server intensive .js anyway, but we have seen no issues at all.
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Return on Investment
  • Faster recognition of customer needs - finding out exactly what customers are doing when they come on site.
  • Assessment of online assets for effectiveness and improvements - facilitated the analysis of 500 online feedback questionnaires for a campaign.
  • Mapping out lead conversion and helping identify opportunities to improve it.
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  • Reduction in the number of abandoned carts - since the launch of the service, we have seen a drop in cart abandonment by more than 10%
  • Lower reports of product search problems from customers
  • Analytical accounts - they were able to recommend many things to us and improve services
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ScreenShots

Coveo Qubit Screenshots

Screenshot of Screenshot of Screenshot of Qubit Pro segments metrics page, showing the key metrics and activity for an audience segment.Screenshot of Segments overview page in Qubit Pro, showing a list of user-created audience segments.Screenshot of Selecting between the different types of experience in Qubit Pro to create a new personalization.Screenshot of Using a Qubit Pro template to create a Visitor Pulse Survey to gather user information.

Luigi's Box Screenshots

Screenshot of the main dashboard that analyzes search effectiveness, highlights trends, and flags lost or no-result queries. This is used to add synonyms or include sought-after products and services.Screenshot of an overview that presents a timeline of query performance along with a heatmap of the most clicked products.Screenshot of a funnel chart that shows impressions, clicks, and conversions for each recommendation, with options to analyze assisted or direct conversions.Screenshot of the Product Listing overview, which shows data like conversions, transactions, clicks, and more. Explore conversion rates by category or product, and analyze low-traffic products.Screenshot of a screenshot that demonstrates how Notino utilizes Luigi's Box to suggest relevant products to users.Screenshot of a showcase of how Ledvance uses Luigi's Product Listing to enhance product filtering.