Luigi's Box

On our e-commerce platform, we use Luigi's Box as our primary product search engine. Luigi's Box allows our customers to freely search and explore the store for products they are interested in. Contextual search and AI support gives very good results and accurate results. Thanks to full integration with our store, this solution, in its basic form, is almost maintenance-free.

• Detention of fleeing customers
• Reduce the number of customer service phone calls
• Increase user satisfaction

Synerise

Magento Open Source

Luigi's Box solved the issue of searching of products on our online store. Our online store implemented Luigis Box and thanks to that, our customers can find desired product much easier. After implementing Luigi's Box, thousands of visitors and potential customers have easier time looking for products, they are also offered extra suggestions by offering similar products, or top product in category.

• Better search of products
• Satisfaction of customers
• Higher Sales

MERGADO, Smartsupp, Ecomail

We use Luigi's Box to improve searching on our website via the search bar, and use the analytics section to find out what are trending searches and what are non-converting searches. The searching is intuitive and displays results for the customer quickly and clearly. The ability to recognise synonyms and mis-spellings to still show accurate results is great for our customers. This is especially helpful for our customers who don't have the time to search through sections on our website looking for the products that they need, and leads to more conversions overall. The customization tools are also very good.

The analytics section allows us to improve product development for trending products, and also for using the boost function to get the products that we know are likely to convert in front of the customer.

• The analytics section has allowed us to use the boost function to show popular products based on trending searches, leading to increased order conversions.
• The analytics section showing trending searches has been useful to us in deciding future product development which will hopefully help to increase sales as well
• By showing our customers relevant search results quickly and easily, this has also helped to keep customers on our site for longer and leading to more successful sales

Clerk

LiveAgent

Our previous search engine had a problem with searching (however that sounds). The search engine from Luigi's Box has very advanced search scripts, including contextual search. It is a very modern tool that supports sales. As a user, you have access to a wide panel of analyses that significantly support sales. The tool allows for many customization options - a helpful team customizes the appearance and filters and constantly supports the implementation and functioning of the search engine.

• A search engine that finally searches - until now, customers had trouble finding the product they needed but didn't know what it was called.
• A helpful analysis panel that supports sales programming.

Prefixbox

Google Analytics

The implementation has significantly improved the percentage of users using the search engine. At first we launched it on one store, then we decided to explain it to another two. the standard search engine built into presta shop did not meet our company requirements and made it difficult for users to use the service. I rely on Luigi's Box

• Some things need to be set up by support, we can't do them ourselves
• a significant increase in users using the search engine compared to the standard solution

Doofinder Site Search