CrazyCall vs. Google Voice
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
CrazyCall | Score8.7 out of 10 | Mid-Size Companies (51-1,000 employees) | CrazyCall is a cloud-based app that is designed to help contact centers and sales teams boost the performance of their outbound and inbound projects. CrazyCall requires no download or technical skills. According to the vendor, users can start making and receiving calls directly in their browser within minutes of creating their account. With the automatic dialer, users no longer need to dial numbers manually. Users can also set rules to efficiently manage their outbound and inbound queue… | $29 per month ($8 for each additional user over 3) |
Google Voice | Score7.8 out of 10 | N/A | Google Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling. | $10 per month |
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Plans priced per user / month. Exclusive of connection costs. Competitive rates available. | — | ||||||||||||||
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| Contact Center Software |
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| Workforce Optimization (WFO) |
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| Cloud PBX |
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| Call Management |
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| VoIP system collaboration |
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| Mobile apps |
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| CrazyCall | Google Voice | |
|---|---|---|
| Likelihood to Recommend | 8.7 | 9.0 |
| Likelihood to Renew | - | 9.3 |
| Usability | - | 9.0 |
| Support Rating | - | 7.0 |
| Implementation Rating | - | 10.0 |
| Contract Terms and Pricing Model | - | 7.0 |
| Professional Services | - | 7.0 |