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CrazyCall vs. InsideSales.com / XANT PowerDialer for Salesforce (discontinued)

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CrazyCall

3 Reviews and Ratings

InsideSales.com / XANT PowerDialer for Salesforce (discontinued)

78 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CrazyCall

    Score8.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    		CrazyCall is a cloud-based app that is designed to help contact centers and sales teams boost the performance of their outbound and inbound projects. CrazyCall requires no download or technical skills. According to the vendor, users can start making and receiving calls directly in their browser within minutes of creating their account. With the automatic dialer, users no longer need to dial numbers manually. Users can also set rules to efficiently manage their outbound and inbound queue…

    $29

    per month ($8 for each additional user over 3)

    InsideSales.com / XANT PowerDialer for Salesforce (discontinued)

    Score7 out of 10
    		N/APowerDialer for Salesforce, from InsideSales.com / XANT is a discontinued sales dialer.N/A
    Pricing
    CrazyCallInsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    Editions & Modules
    Plus
    $29
    per month ($8 for each additional user over 3)
    Plan C
    $40
    per user / month
    Advanced
    $75
    per month ($20 for each additional user over 5)
    No answers on this topic
    Offerings
    Pricing Offerings
    CrazyCallInsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsPlans priced per user / month. Exclusive of connection costs. Competitive rates available.—
    More Pricing Information
    Features
    CrazyCallInsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    Contact Center Software
    Comparison of Contact Center Software features of CrazyCall and InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    Feature
    CrazyCall
    8.5
    3 Ratings
    InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    -
    Ratings
    Agent dashboard8.43 Ratings00 Ratings
    Validate callers8.43 Ratings00 Ratings
    Outbound response8.43 Ratings00 Ratings
    Call forwarding8.73 Ratings00 Ratings
    Click-to-call (CTC)8.73 Ratings00 Ratings
    Warm transfer8.43 Ratings00 Ratings
    Predictive dialing8.73 Ratings00 Ratings
    Interactive voice response8.43 Ratings00 Ratings
    REST APIs8.43 Ratings00 Ratings
    Call scripts8.73 Ratings00 Ratings
    Call tracking8.73 Ratings00 Ratings
    Multichannel integration8.43 Ratings00 Ratings
    CRM software integration8.73 Ratings00 Ratings
    Workforce Optimization (WFO)
    Comparison of Workforce Optimization (WFO) features of CrazyCall and InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    Feature
    CrazyCall
    8.5
    3 Ratings
    InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    -
    Ratings
    Inbound call routing8.43 Ratings00 Ratings
    Omnichannel inbound routing8.43 Ratings00 Ratings
    Recording8.43 Ratings00 Ratings
    Quality management8.73 Ratings00 Ratings
    Call analytics8.73 Ratings00 Ratings
    Historical reporting8.43 Ratings00 Ratings
    Live reporting8.43 Ratings00 Ratings
    Customer surveys8.43 Ratings00 Ratings
    Customer interaction analytics8.73 Ratings00 Ratings
    Preview Dialer
    Comparison of Preview Dialer features of CrazyCall and InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    Feature
    CrazyCall
    -
    Ratings
    InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    7.3
    14 Ratings
    Contact preview00 Ratings8.012 Ratings
    Dialer-CRM integration00 Ratings8.014 Ratings
    Call notes & tags00 Ratings7.014 Ratings
    Automatic call logging00 Ratings6.014 Ratings
    Core Dialer
    Comparison of Core Dialer features of CrazyCall and InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    Feature
    CrazyCall
    -
    Ratings
    InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    7.0
    14 Ratings
    Outbound dialing00 Ratings8.014 Ratings
    Inbound routing00 Ratings7.011 Ratings
    Custom caller ID00 Ratings7.012 Ratings
    Click-to-call00 Ratings7.013 Ratings
    Recorded voicemail drop00 Ratings6.08 Ratings
    Dialer contact import00 Ratings7.011 Ratings
    Campaign & list management00 Ratings7.09 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of CrazyCall and InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    Feature
    CrazyCall
    -
    Ratings
    InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    6.7
    11 Ratings
    Follow-up calls00 Ratings7.010 Ratings
    Dialer reporting & analytics00 Ratings6.010 Ratings
    Dialer compliance00 Ratings7.010 Ratings
    User Ratings
    CrazyCallInsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    Likelihood to Recommend
    8.7
    (3 ratings)
    8.0
    (32 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (6 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (1 ratings)