| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Crazy Egg | Score8.1 out of 10 | N/A | Crazy Egg is a heat map web analytics product. | $24 per month |
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| Entry-level Setup Fee | No setup fee | ||||||||||
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| Considered Both Products | Chose Crazy Egg I will say that I didn't evaluate or select Crazy Egg, it's been a legacy tool that has been at the company before me. Honestly, we're not even sure of all of the features/functionality that we can use. Me, as a UXR, I think there are some other tools that would help me more in … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Crazy Egg If I were in charge of the purchase decision, I probably would've gone with Hotjar, as they have additional qualitative data collection abilities other than heat and click maps. However, I inherited the purchase decision. Crazy Egg has been great for our click and heatmap needs. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Crazy Egg I did not evaluate other software. I knew of Crazy Egg through its fantastic reputation and fell in love right away! Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Crazy Egg It is very simple to use, everything from setting up to seeing the results. You can easily export everything into a JPG or PDF and share it with clients. CrazyEgg is also more value oriented with a lower price point. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Crazy Egg I've used Tealeaf which does click tracking, but the shortcoming is that it does it only on truly clickable elements. You miss out on the non-clickable elements that are being clicked, which is really valuable information. IBM sells an upgrade that adds that, but it costs a … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Crazy Egg It aligns to the CSS. The heat-mapping tool was the best in Crazy Egg. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Crazy Egg ClickTale is the big competitor. It has more features such as mouse tracking which is super valuable. When we use Crazy Egg, it's for the following reasons: 1) a lot cheaper, 2) the quantitative Overview and List reports, 3) the fact that often what's offered by Crazy Egg is … Chose Crazy Egg Google Analytics offers features similar to Crazy Egg, but Crazy Egg's heatmap takes it over the edge. The heatmap goes beyond what a click-log offers by offering a big-picture view of user behavior. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Crazy Egg Google Analytics has its place and is very useful but Crazy Egg provides that extra visual benefit that makes the analytics easy to understand for everyone involved. |
| Key User Insights | |
| Would buy again | |
No answers on this topic | |
| Delivers good value for the price | |
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| Happy with the feature set | |
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| Lived up to sales and marketing promises | |
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| Implementation went as expected | |
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| Crazy Egg | |
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| Likelihood to Recommend | 7.3 |
| Likelihood to Renew | 8.5 |
| Usability | 6.0 |
| Availability | 7.1 |
| Performance | 2.0 |
| Support Rating | 5.0 |
| Online Training | 10.0 |
| Implementation Rating | 9.2 |
| Product Scalability | 9.8 |
