TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Creatio

    Score9.7 out of 10
    N/ACreatio is a provider of a no-code platform to automate industry workflows. The Creatio offering includes a no-code platform (Studio Creatio), along with CRM applications for Marketing, Sales, and Service, industry workflows for 20 verticals and marketplace add-ons. Marketing Creatio - a ready-to-use platform to automate marketing campaigns and lead management workflows with no-code and maximum degree of freedom. Sales Creatio - an end-to-end…

    $10,000

    per year (minimum price for new users)

    Insightly

    Score7.4 out of 10
    N/AInsightly is presented as a modern, affordable CRM that is easy to use, simple to customize, and that scales with companies as they grow, designed to solve common pain points that legacy CRMs can't. Available in any vertical, Insightly CRM customers can add companion products for marketing automation, customer service, and integrations in the same platform. Insightly has more than a million users worldwide.

    $348

    per year per user

    Pricing
    CreatioInsightly
    Editions & Modules
    Growth
    $25
    per month per user
    Enterprise
    $55
    per month per user
    Unlimited
    $85
    per month per user
    Plus
    $29
    per month (billed annually) per user
    Professional
    $49
    per month (billed annually) per user
    Enterprise
    $99
    per month (billed annually) per user
    Offerings
    Pricing Offerings
    CreatioInsightly
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsCreatio Sales, Creatio Marketing, and Creatio Service are available as add-ons for $15 per month, per user. Creatio AI is included in every tier of the Creatio platform (Growth, Enterprise, and Unlimited). Additional AI Tokens are available for $150 per pack. 5 user minimum.—
    More Pricing Information
    Community Pulse
    CreatioInsightly
    Considered Both Products
    Creatio
    Chose Creatio
    We previously used Salesforce as our CRM. While it has great functionality, we found it to be cost prohibitive to always require consultants to configure and update as our business needs or processes changed. No other platform reviewed ticked as many boxes as we needed in its …
    Incentivized
    Unbounce
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    CreatioInsightly
    Low-Code Development
    Comparison of Low-Code Development features of Creatio and Insightly
    Feature
    Creatio
    8.9
    36 Ratings
    Insightly
    -
    Ratings
    Platform Security8.834 Ratings00 Ratings
    Platform User Management8.836 Ratings00 Ratings
    Reusability8.834 Ratings00 Ratings
    Platform Scalability8.535 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Creatio and Insightly
    Feature
    Creatio
    -
    Ratings
    Insightly
    7.3
    400 Ratings
    Customer data management / contact management00 Ratings8.6383 Ratings
    Workflow management00 Ratings6.6351 Ratings
    Territory management00 Ratings6.874 Ratings
    Opportunity management00 Ratings8.7349 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings6.7357 Ratings
    Contract management00 Ratings6.521 Ratings
    Quote & order management00 Ratings8.364 Ratings
    Interaction tracking00 Ratings5.8312 Ratings
    Channel / partner relationship management00 Ratings7.724 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Creatio and Insightly
    Feature
    Creatio
    -
    Ratings
    Insightly
    7.1
    13 Ratings
    Case management00 Ratings7.011 Ratings
    Call center management00 Ratings7.28 Ratings
    Help desk management00 Ratings7.19 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Creatio and Insightly
    Feature
    Creatio
    -
    Ratings
    Insightly
    4.9
    312 Ratings
    Lead management00 Ratings5.3298 Ratings
    Email marketing00 Ratings4.4245 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Creatio and Insightly
    Feature
    Creatio
    -
    Ratings
    Insightly
    6.2
    385 Ratings
    Task management00 Ratings6.3374 Ratings
    Billing and invoicing management00 Ratings6.039 Ratings
    Reporting00 Ratings6.4321 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Creatio and Insightly
    Feature
    Creatio
    -
    Ratings
    Insightly
    7.5
    343 Ratings
    Forecasting00 Ratings7.092 Ratings
    Pipeline visualization00 Ratings8.0321 Ratings
    Customizable reports00 Ratings7.5307 Ratings
    Customization
    Comparison of Customization features of Creatio and Insightly
    Feature
    Creatio
    -
    Ratings
    Insightly
    6.2
    345 Ratings
    Custom fields00 Ratings6.5344 Ratings
    Custom objects00 Ratings6.0105 Ratings
    Scripting environment00 Ratings6.86 Ratings
    API for custom integration00 Ratings5.5178 Ratings
    Security
    Comparison of Security features of Creatio and Insightly
    Feature
    Creatio
    -
    Ratings
    Insightly
    8.0
    295 Ratings
    Single sign-on capability00 Ratings7.8262 Ratings
    Role-based user permissions00 Ratings8.2197 Ratings
    Social CRM
    Comparison of Social CRM features of Creatio and Insightly
    Feature
    Creatio
    -
    Ratings
    Insightly
    7.4
    90 Ratings
    Social data00 Ratings6.825 Ratings
    Social engagement00 Ratings8.078 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Creatio and Insightly
    Feature
    Creatio
    -
    Ratings
    Insightly
    6.0
    146 Ratings
    Marketing automation00 Ratings6.9146 Ratings
    Compensation management00 Ratings5.14 Ratings
    Platform
    Comparison of Platform features of Creatio and Insightly
    Feature
    Creatio
    -
    Ratings
    Insightly
    4.8
    310 Ratings
    Mobile access00 Ratings4.8310 Ratings
    User Ratings
    CreatioInsightly
    Likelihood to Recommend
    9.7
    (58 ratings)
    7.1
    (420 ratings)
    Likelihood to Renew
    9.9
    (4 ratings)
    9.2
    (33 ratings)
    Usability
    9.1
    (39 ratings)
    7.4
    (156 ratings)
    Availability
    9.1
    (1 ratings)
    9.0
    (6 ratings)
    Performance
    7.3
    (1 ratings)
    7.9
    (25 ratings)
    Support Rating
    10.0
    (38 ratings)
    8.9
    (34 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    8.2
    (1 ratings)
    9.0
    (8 ratings)
    Implementation Rating
    9.6
    (2 ratings)
    8.2
    (26 ratings)
    Configurability
    9.1
    (1 ratings)
    9.9
    (18 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.4
    (3 ratings)
    Ease of integration
    9.1
    (1 ratings)
    9.0
    (10 ratings)
    Product Scalability
    8.2
    (1 ratings)
    9.0
    (9 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    9.1
    (3 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    7.8
    (3 ratings)