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CREST CRM vs. Sugar Sell (SugarCRM)

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CREST CRM

4 Reviews and Ratings

Sugar Sell (SugarCRM)

245 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CREST CRM

    Score8.4 out of 10
    		N/ACREST CRM is designed to grow seamlessly with a business. The vendor states that CREST CRM will improve customers' lifetime value, simplify the sales process, and increases staff productivity. CREST is a fully integrated CRM product.N/A

    Sugar Sell (SugarCRM)

    Score5.1 out of 10
    		N/ASugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey. Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued.

    $19

    per month per user (3 users minimum, billed annually)

    Pricing
    CREST CRMSugar Sell (SugarCRM)
    Editions & Modules
    No answers on this topic
    Essentials
    $19
    per month (billed annually) per user (3 user minimum, 9 user maximum)
    Standard
    $59
    per month (billed annually) per user (10 User Minimum)
    Advanced
    $85
    per month (billed annually) per user (10 user minimum)
    Premier
    $135
    per month (billed annually) per user (10 user minimum)
    Offerings
    Pricing Offerings
    CREST CRMSugar Sell (SugarCRM)
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    CREST CRMSugar Sell (SugarCRM)
    Sales Force Automation
    Comparison of Sales Force Automation features of CREST CRM and Sugar Sell (SugarCRM)
    Feature
    CREST CRM
    -
    Ratings
    Sugar Sell (SugarCRM)
    4.8
    33 Ratings
    Customer data management / contact management00 Ratings5.032 Ratings
    Workflow management00 Ratings6.028 Ratings
    Territory management00 Ratings6.026 Ratings
    Opportunity management00 Ratings7.026 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings7.029 Ratings
    Contract management00 Ratings3.026 Ratings
    Quote & order management00 Ratings4.024 Ratings
    Interaction tracking00 Ratings3.030 Ratings
    Channel / partner relationship management00 Ratings2.025 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of CREST CRM and Sugar Sell (SugarCRM)
    Feature
    CREST CRM
    -
    Ratings
    Sugar Sell (SugarCRM)
    2.3
    24 Ratings
    Case management00 Ratings3.024 Ratings
    Call center management00 Ratings2.019 Ratings
    Help desk management00 Ratings2.017 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of CREST CRM and Sugar Sell (SugarCRM)
    Feature
    CREST CRM
    -
    Ratings
    Sugar Sell (SugarCRM)
    5.5
    25 Ratings
    Lead management00 Ratings6.022 Ratings
    Email marketing00 Ratings5.023 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of CREST CRM and Sugar Sell (SugarCRM)
    Feature
    CREST CRM
    -
    Ratings
    Sugar Sell (SugarCRM)
    3.0
    28 Ratings
    Task management00 Ratings4.026 Ratings
    Billing and invoicing management00 Ratings3.018 Ratings
    Reporting00 Ratings2.024 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of CREST CRM and Sugar Sell (SugarCRM)
    Feature
    CREST CRM
    -
    Ratings
    Sugar Sell (SugarCRM)
    3.3
    28 Ratings
    Forecasting00 Ratings3.024 Ratings
    Pipeline visualization00 Ratings2.025 Ratings
    Customizable reports00 Ratings5.027 Ratings
    Customization
    Comparison of Customization features of CREST CRM and Sugar Sell (SugarCRM)
    Feature
    CREST CRM
    -
    Ratings
    Sugar Sell (SugarCRM)
    5.5
    29 Ratings
    Custom fields00 Ratings6.029 Ratings
    Custom objects00 Ratings5.026 Ratings
    Scripting environment00 Ratings6.019 Ratings
    API for custom integration00 Ratings5.025 Ratings
    Security
    Comparison of Security features of CREST CRM and Sugar Sell (SugarCRM)
    Feature
    CREST CRM
    -
    Ratings
    Sugar Sell (SugarCRM)
    5.5
    27 Ratings
    Single sign-on capability00 Ratings5.021 Ratings
    Role-based user permissions00 Ratings6.026 Ratings
    Social CRM
    Comparison of Social CRM features of CREST CRM and Sugar Sell (SugarCRM)
    Feature
    CREST CRM
    -
    Ratings
    Sugar Sell (SugarCRM)
    3.0
    19 Ratings
    Social data00 Ratings3.019 Ratings
    Social engagement00 Ratings3.016 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of CREST CRM and Sugar Sell (SugarCRM)
    Feature
    CREST CRM
    -
    Ratings
    Sugar Sell (SugarCRM)
    4.5
    19 Ratings
    Marketing automation00 Ratings5.019 Ratings
    Compensation management00 Ratings4.013 Ratings
    Platform
    Comparison of Platform features of CREST CRM and Sugar Sell (SugarCRM)
    Feature
    CREST CRM
    -
    Ratings
    Sugar Sell (SugarCRM)
    4.0
    20 Ratings
    Mobile access00 Ratings4.020 Ratings
    User Ratings
    CREST CRMSugar Sell (SugarCRM)
    Likelihood to Recommend
    -
    (0 ratings)
    2.0
    (59 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (26 ratings)
    Usability
    -
    (0 ratings)
    3.0
    (10 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (12 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)