TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cresta

    Score9 out of 10
    N/AAn enterprise-grade AI chatbot used to pinpoint the true drivers of performance, cut costs with targeted automation, and empower employees to work smarter and faster with AI-native co-pilots, QA, and coaching, trained on data.N/A

    JustCall

    Score6.3 out of 10
    Small Businesses (1-50 employees)
    JustCall is a customer communication platform enabling instant connections through Voice, SMS, and WhatsApp. It simplifies workflow automation and team coaching within a unified interface, integrating with 100+ CRMs and essential business tools. Boasting users among over 6,000 global companies, JustCall empowers customer-facing teams with real-time AI insights. Its features encompass inbound/outbound call management, SMS/MMS messaging, versatile sales dialers, SMS workflows, AI-driven SMS…

    $78

    per month for 2 users (minimum)

    Pricing
    CrestaJustCall
    Editions & Modules
    No answers on this topic
    AI Communication Suite - Team
    $39
    per month per user (2 minimum)
    AI Communication Suite - Pro
    $69
    per month per user (2 minimum)
    AI Communication Suite - Pro Plus
    $109
    per month per user (2 minimum)
    Sales Suite - SalesPro
    Custom Pricing
    per year
    AI Communication Suite - Business
    Custom Pricing
    (10 user minimum)
    Offerings
    Pricing Offerings
    CrestaJustCall
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Outbound & incoming calling costs depend upon from where to where calls are made. It costs less to receive calls on the web-app or mobile app than to receive it over cellular network. Up to a 29% discount for an annual subscription.
    More Pricing Information
    Features
    CrestaJustCall
    Cloud PBX
    Comparison of Cloud PBX features of Cresta and JustCall
    Feature
    Cresta
    -
    Ratings
    JustCall
    4.7
    8 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings3.38 Ratings
    Call reports00 Ratings5.08 Ratings
    Directory of employee names00 Ratings5.86 Ratings
    Call Management
    Comparison of Call Management features of Cresta and JustCall
    Feature
    Cresta
    -
    Ratings
    JustCall
    6.1
    8 Ratings
    Answering rules00 Ratings5.88 Ratings
    Call recording00 Ratings5.87 Ratings
    Call park00 Ratings7.57 Ratings
    Call screening00 Ratings5.87 Ratings
    Message alerts00 Ratings5.87 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Cresta and JustCall
    Feature
    Cresta
    -
    Ratings
    JustCall
    5.8
    7 Ratings
    Audio conferencing00 Ratings5.87 Ratings
    Mobile apps
    Comparison of Mobile apps features of Cresta and JustCall
    Feature
    Cresta
    -
    Ratings
    JustCall
    5.8
    6 Ratings
    Mobile app for iOS00 Ratings5.85 Ratings
    Mobile app for Android00 Ratings5.86 Ratings
    User Ratings
    CrestaJustCall
    Likelihood to Recommend
    9.0
    (1 ratings)
    5.8
    (8 ratings)
    Usability
    -
    (0 ratings)
    4.0
    (1 ratings)