Cision Communications Cloud vs. Critical Mention

Cision Communications Cloud

459 Reviews and Ratings

Critical Mention

30 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Cision Communications Cloud	Score6.9 out of 10	N/A	CIsion Communications Cloud is used for identifying key media and influencers, connecting with audiences, monitoring traditional and social media, and analyzing outcomes.	N/A
Critical Mention	Score7.5 out of 10	N/A	Critical Mention headquartered in New York offers their eponymous media monitoring platform for public relations and crisis management.	N/A

Pricing

Cision Communications Cloud

Critical Mention

No answers on this topic

No answers on this topic

Pricing Offerings
Cision Communications Cloud	Critical Mention
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

Optional

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Community Pulse
Key User Insights
	Cision Communications Cloud	Critical Mention
Considered Both Products	Cision Verified User Chose Cision Communications Cloud Critical Mention is good at organizing coverage, but it is more difficult to add our own coverage that was not grabbed by the algorithm. In Cision Communications Cloud (TrendKite), it is as easy as dropping a link and the platform grabs all relevant metrics, but on Critical … Incentivized Helpful? Kristen Rumley Marketing Manager in Marketing at Sapho (Computer Software, 51-200 employees) Chose Cision Communications Cloud We looked into 10 different options and narrowed down based on price and fit. Critical Mention, Meltwater, and Cision (TrendKite) were our final 3 options. Critical Mention was out after that because their price was identical to Meltwater and Cision, but we did not get a … Incentivized Helpful? Verified User Chose Cision Communications Cloud Cision Communications Cloud* is more intuitive than Critical Mention. I think Zignal and Cision were fairly similar... Incentivized Helpful? Verified User Chose Cision Communications Cloud Cision Communications Cloud combines all three of these but it is hard to just search broadcast or just search online, or just print. I always receive errors and it just constantly tries to refresh itself. Think the platform has a lot of data and a lot going on but it should be … Incentivized Helpful? Taryn Tawoda Associate Director, External Communications in Marketing at Northwestern University - Kellogg School of Management (Higher Education, 1001-5000 employees) Chose Cision Communications Cloud These other vendors are honestly terrible, based on my interactions with the platforms from 2014-2016, when we were in more of a "test" phase and hopping around from vendor to vendor. In almost all cases: their media monitoring is not accurate Incentivized Helpful? Emma Chase Account Executive in Marketing at Red Fan Communications (Public Relations and Communications, 1-10 employees) Chose Cision Communications Cloud Cision's media database has the best interface and most accurate information. While we don't use its media monitoring platform, we will continue to rely on the media database for years to come until another tool rises to the occasion. Big shoes to fill for sure! Incentivized Helpful? Elaine Salter Public Relations Administrator in Professional Services at American College of Emergency Physicians (Public Relations and Communications, 51-200 employees) Chose Cision Communications Cloud Each of the above platforms had strengths and weaknesses in their own right, but each one had one or more critical components that others did not (including good customer service). Cision Communications Cloud seems to have more of what I need in terms of measuring various … Incentivized Helpful? Mike Tomlinson Account Manager at Engage PR (Public Relations and Communications, 11-50 employees) Chose Cision Communications Cloud Most of the tools we evaluated came with some kind of built-in dashboards, but none were are interactive or visually appealing as Cision's. Many of the tools offer what Cision does, but Cision just has a much easier user interface and drastically reduces the amount of steps it … Incentivized Helpful?	Critical Mention Jerry Kambic Owner & CEO in Corporate at Jerkami Communications Group, LLC (Telecommunications, 1-10 employees) Chose Critical Mention Both Cision and Meltwater are over price and undervalued in our opinion. They both cost more and provide less. If Critical Mention makes a few changes to their software and expands its online offer and social media tracking both of these software companies would be obsolete. … Incentivized Helpful? Verified User Chose Critical Mention I've used TV Eyes as well, a similar product. Incentivized Helpful? Keith Wald Account Coordinator at PMK•BNC (Public Relations and Communications, 51-200 employees) Chose Critical Mention I honestly do not know of any other alternatives to Critical Mention that I have personally used in a professional capacity. The only one that I am aware of is TYeye and from what I have heard about the platform from colleagues is that Critical Mention is a much better and … Incentivized Helpful? Meagen Hagans Account Coordinator at Cohn & Wolfe (Public Relations and Communications, 1001-5000 employees) Chose Critical Mention I've used TVEyes in the past. I like it because it's easier to point out national media hits with their search options. You can also search for key words in a given time period. Incentivized Helpful? Jessica Washington Communications Coordinator in Marketing at National Guard Youth Foundation (Non-Profit Organization Management, 1-10 employees) Chose Critical Mention I did not select Critical Mention, it was what was made available to me by my employer. Although I like Critical Mention, I prefer Cision because I'm more familiar with it. Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

User Ratings
	Cision Communications Cloud	Critical Mention
Likelihood to Recommend	8.6 (279 ratings)	1.6 (21 ratings)
Likelihood to Renew	7.0 (17 ratings)	10.0 (7 ratings)
Usability	7.0 (53 ratings)	9.0 (2 ratings)
Availability	9.1 (2 ratings)	8.0 (1 ratings)
Performance	9.1 (2 ratings)	- (0 ratings)
Support Rating	9.0 (192 ratings)	10.0 (1 ratings)
Online Training	8.0 (3 ratings)	- (0 ratings)
Implementation Rating	10.0 (3 ratings)	10.0 (1 ratings)
Product Scalability	7.3 (1 ratings)	- (0 ratings)
Vendor post-sale	9.1 (1 ratings)	- (0 ratings)
Vendor pre-sale	9.1 (1 ratings)	- (0 ratings)