CRM Assistant for Gmail™ vs. Shared Contacts for Gmail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CRM Assistant for Gmail™
Score 10.0 out of 10
N/A
CRM Assistant for Gmail™ introduces features designed to streamline customer relationship management workflows. The plugin is designed to elevate the SuiteCRM experience by integrating it with Gmail. By enabling users to save customer information, email correspondence, and other data into SuiteCRM from within Gmail, it helps to enhance efficiency, minimize redundancy, and offers a user-friendly cross-platform experience.
$8
per month per user
Shared Contacts for Gmail
Score 8.1 out of 10
N/A
Shared Contacts for Gmail enables Google Workspace (G-Suite) & Gmail users to create, manage, share team address books (labels) from anywhere (Gmail, Google Contacts, Mobile phones etc.). Define access permissions exactly like you would do with a Google Doc: View Only Edit Delete permission Re-share Transfer of ownership Access contacts shared from anywhere in a workspace (Gmail, Google Contacts, Calendar, Mobile phones etc.).…
$0.99
per user per month
Pricing
CRM Assistant for Gmail™Shared Contacts for Gmail
Editions & Modules
Monthly
$8
per month per user
Yearly
$80
per year per user
Lite
$0.99
per user per month
Team
$1.79
per user per month
Business
$2.59
per user per month
Offerings
Pricing Offerings
CRM Assistant for Gmail™Shared Contacts for Gmail
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$0.99 per user per month
Additional Details
More Pricing Information
Community Pulse
CRM Assistant for Gmail™Shared Contacts for Gmail
Considered Both Products
CRM Assistant for Gmail™

No answer on this topic

Shared Contacts for Gmail
Chose Shared Contacts for Gmail
It stacks up pretty well against Google Drive. I would say that Shared Contacts works hand in hand with Drive and they are both equally important to Gmail as a whole. I don't know if I could do my job without Shared Contacts or Google Drive. Both [are] such amazing products.
Chose Shared Contacts for Gmail
Shared Contacts for Gmail is amazing to use when you need a lot of contact information on the go. If there's a medium level organization that needs a contact network that is easily accessible for remote work. I wouldn't recommend this for organizations whos works are based on …
Chose Shared Contacts for Gmail
Shared Contacts for Gmail has better compatibility with most every OS and device type with very few exceptions. There were some compatibility issues with Azure and Apple iOS based end points/devices. But comparatively, I personally have used all OS and device types. If …
Chose Shared Contacts for Gmail
My company used Zendesk Sell for a while, but the profiles weren't as manageable and easy accessed as Shared Contacts [for Gmail.] It resulted easier to update the contact information within Shared Contacts [for Gmail] and maintain the contact flow, than updating in Zendesk, …
Chose Shared Contacts for Gmail
This product is much better because we can share more precisely within our team. Cornerstone permissions were difficult to share vendors with all of our team members. It's all or none and not categories of information. For example, I may want our technicians to have access to …
Best Alternatives
CRM Assistant for Gmail™Shared Contacts for Gmail
Small Businesses
Cloze
Cloze
Score 9.9 out of 10
Cloze
Cloze
Score 9.9 out of 10
Medium-sized Companies
Shared Contacts for Gmail
Shared Contacts for Gmail
Score 8.1 out of 10
Kintone
Kintone
Score 7.4 out of 10
Enterprises
Shared Contacts for Gmail
Shared Contacts for Gmail
Score 8.1 out of 10
Salesforce Sales Cloud
Salesforce Sales Cloud
Score 8.7 out of 10
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User Ratings
CRM Assistant for Gmail™Shared Contacts for Gmail
Likelihood to Recommend
10.0
(0 ratings)
8.9
(0 ratings)
Usability
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
CRM Assistant for Gmail™Shared Contacts for Gmail
Likelihood to Recommend
Since this is a simple add-on, and we don't work at home, its mobility is very useful for employees like us who need to travel for work. We can check on our phones or tables if there's an important update. It works well with GMail mobile app and easily accessible anytime, anywhere.
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When working with several people at the same time, being able to access the full directory [with Shared Contracts for Gmail] makes things 100% easier. Provides a faster look at the company wide directory and grants access to contact whoever is needed. Now if its a company like mine; merged between two, sometimes it becomes a little complicated, due to the fact that it doesn't recognize some email domains (outlook based) and can cause problems sometimes when sending emails (you get an undeliverable email response, and sometimes the emails do get send and other they don't). And they won't pop-out as easy as a recommendation. First you would get the gmail based email and then the 'outsider' email.
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Pros
  • Email Archiving with Attachments
  • Attachment Management
  • Mobile Compatibility
  • Notes and Record Association
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  • It has helped us save a considerable time.
  • A simple way to share your connection with other Gmail users.
  • It provided us with a centralized contact list that anyone could use instantaneously.
  • The ability to share connections encourage you to have everyone's contact information at your fingertips without having to look them up.
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Cons
  • It's dependency on other apps
  • This could have been a multiple in one if they just integrated everything else in CRM Assistant for Gmail™
  • Recently Opened Records could have been placed in a different tab for its own, instead of the home page
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  • I have been looking for a way to share our contacts within our organization for a while now. This process really improves how we were doing it within Google Sheets.
  • My only negative is that it has taken so long for it to be functional within Google.
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Usability
The work it does is exactly what we needed for the kind of business we're running. We're handling hotel blocks and commissionable sales, and it helps us remain organized with our records and recent activities. It also helps us keep track of our productivity everyday and keeps important files safe without the risk of being leaked.
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No answers on this topic
Alternatives Considered
No answers on this topic
Shared Contacts for Gmail is amazing to use when you need a lot of contact information on the go. If there's a medium level organization that needs a contact network that is easily accessible for remote work. I wouldn't recommend this for organizations whos works are based on leads and immediate revenue.
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Return on Investment
  • We started from GMV of 200k to 1M from January to April.
  • From 1M GMV in April, to consistently achieving 2M and up in October.
  • Other apps would be to pricey. I'd say it's worth the value for the work it does for our numbers!
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  • Ease of contacts syncing across various device types helped minimize the tech support calls into our helpdesk
  • Easy to use/self-help tutorials helped minimize the need to train end users
  • Helped standardize the platform for the targeted business units
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ScreenShots

CRM Assistant for Gmail™ Screenshots

Screenshot of Email ArchivingScreenshot of Home PageScreenshot of Record Detail View

Shared Contacts for Gmail Screenshots

Screenshot of Easily set the access permissions while sharing your Google ContactsScreenshot of Sync your shared contacts with just a clickScreenshot of Share contacts with ease