CRM.COM vs. Paddle

Paddle

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
CRM.COM	Score 0.0 out of 10	Enterprise companies (1,001+ employees)	CRM.COM is an enterprise level Subscription Billing and eWallet-based Rewards SaaS platform that powers the membership economy and allows the brand to shift the customer relationship from transactional to membership. CRM.COM powers the technology and business model required to run the membership model, providing 4 products that can be set up as a stepped journey: Identity Management: Onboarding and customer management with omni channel self service…	N/A
Paddle	Score 5.1 out of 10	N/A	London-based Paddle offers an ecommerce and subscription management solution for software companies seeking a streamlined demonstration of their services and centralized management of their different service levels and cloud-based offerings.	N/A

Pricing

CRM.COM

Paddle

Editions & Modules

No answers on this topic

Custom: custom pricing

Offerings

Pricing Offerings
CRM.COM	Paddle
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Optional

No setup fee

Additional Details

The CRM.COM SaaS Pricing is on a monthly basis plus some one-off set up fees (if required) based on the project's requirements and complexity. The monthly fees are per-subscriber per and can differ according to the selected add-ons, wallet fees (if any) and number of active subscribers.

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More Pricing Information

Community Pulse
	CRM.COM	Paddle
Considered Both Products	CRM.COM No answer on this topic	Paddle Verified User Anonymous Chose Paddle So far, we haven't used other solutions, but we are thinking of trying Stripe for a global perspective and MercadoPago here in Chile and other countries where they have a presence. Incentivized Helpful? Ben Lachman Principal Chose Paddle Paddle has better customer experience than other offerings in its class. Provides a low overhead and quick setup solution when compared to direct Stripe integration. It is competitive on rates with other offerings and when features like frontline support, abandoned cart … Incentivized Helpful? Andrew Liakh Co-founder / Everything Chose Paddle We tried using Stripe before Paddle, but it was a pain integrating it and it lacked the licensing. Paddle allows us just to add a payment button and don’t ever think about payment methods, we don’t have to make a separate button for card payments and another one for PayPal. … Incentivized Helpful? Tarun Mangukiya Co-Founder Chose Paddle Paddle supports easy credit/debit card payments. It supports companies across the world. It has the best user experience for our users. Incentivized Helpful?

Best Alternatives
	CRM.COM	Paddle
Small Businesses	WooCommerce Subscriptions Score 7.9 out of 10	WooCommerce Subscriptions Score 7.9 out of 10
Medium-sized Companies	Sage Intacct Score 8.6 out of 10	Sage Intacct Score 8.6 out of 10
Enterprises	Salesforce Revenue Cloud Score 8.8 out of 10	Salesforce Revenue Cloud Score 8.8 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	CRM.COM	Paddle
Likelihood to Recommend	- (0 ratings)	7.1 (0 ratings)

User Testimonials
	CRM.COM	Paddle
Likelihood to Recommend	No answers on this topic	I wouldn't recommend them to anybody because their support is getting worse and worse and their business processes require you to contact support whether you want to or not. You will be forced to contact support and then wait for days to get any meaningful response that's not a copy/pasted sentence from FAQ. Verified User Anonymous Read full review
Pros	No answers on this topic	Taking care of the relation with government entities and compliance in each country. They take care of the VAT for us. It gives the tools to scale to other countries being able to charge your users in different parts of the world. Incentivized Verified User Anonymous Read full review
Cons	No answers on this topic	Analytics could support more flexible analysis of reported data and better custom events. More customization of the drop in purchase UI on the web without the need for a full custom site integration. Sometimes communication from their front line support staff has gone to the wrong address. Incentivized Ben Lachman Principal Read full review
Alternatives Considered	No answers on this topic	Paddle has better customer experience than other offerings in its class. Provides a low overhead and quick setup solution when compared to direct Stripe integration. It is competitive on rates with other offerings and when features like frontline support, abandoned cart recovery, and user suggestions are factored into their offering, their rates are more than competitive. Incentivized Ben Lachman Principal Read full review
Return on Investment	No answers on this topic	Paddle takes only 5% of sales, in comparison to 30% as Apple does. We added browser extension in-app purchases thanks to Paddle, which now generate our revenue. Incentivized Andrew Liakh Co-founder / Everything Read full review
ScreenShots	CRM.COM Screenshots	Paddle Screenshots