What is CRM.COM?
CRM.COM powers the technology and business model required to run the membership model, providing 4 products that can be set up as a stepped journey:
Identity Management: Onboarding and customer management with omni channel self service access, purchase capturing with a versatile wallet spend model and segmentation into multiple micro-personas
eWallets and Promotions: Promotion and reward offers targeting customer segments and a commerce wallet keeping commerce and open balance and all customer payment methods
Subscriptions and Commerce: Advanced product catalogue and versatile ordering and a powerful subscription platform supporting from the simple termed service to XaaS, to advanced usage based for IoT and triple play
Business Communities: Business network setup enriching the offerings with B2B community services and products. Joined promotions with partners and aggregate services and products.
Categories & Use Cases
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