TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CRMdesk

    Score8 out of 10
    N/ACRMdesk is a help desk portal with a hosted knowledge base and ticket management capability.

    $49

    per month

    Gist

    Score9.5 out of 10
    N/AGist is a unified marketing, sales, and support platform. It includes live chat, a help desk, knowledge base, email marketing, marketing automation, opt-in forms, and more.

    $29

    per month

    Pricing
    CRMdeskGist
    Editions & Modules
    5 Customer Service Representatives
    $49
    STD Monthly
    5 Customer Service Representatives
    $75
    PRO Monthly
    10 Customer Service Representatives
    $75
    STD Monthly
    10 Customer Service Representatives
    $99
    PRO Monthly
    25 Customer Service Representatives
    $149
    STD Monthly
    25 Customer Service Representatives
    $199
    PRO Monthly
    Unlimited Customer Service Representatives
    $249
    STD Monthly
    Unlimited Customer Service Representatives
    $299
    PRO Monthly
    Professional
    $29.00
    per month
    Premium
    $99.00
    per month
    Offerings
    Pricing Offerings
    CRMdeskGist
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    CRMdeskGist
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of CRMdesk and Gist
    Feature
    CRMdesk
    -
    Ratings
    Gist
    8.9
    2 Ratings
    Chat history and transcripts00 Ratings8.92 Ratings
    Chat reporting00 Ratings8.92 Ratings
    Chat and web analytics00 Ratings8.92 Ratings
    User Ratings
    CRMdeskGist
    Likelihood to Recommend
    -
    (0 ratings)
    9.5
    (112 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (2 ratings)
    Usability
    -
    (0 ratings)
    6.7
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    8.6
    (9 ratings)