Crystal vs. Mercaux

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Crystal
Score 7.1 out of 10
Small Businesses (1-50 employees)
Crystal, launched in 2020 by co-founders Michael Razny and Joel Steinbaugh, is a cloud-based inventory, point-of-sale, and jewelry store management platform. It aims to displace generic retail point solutions and antiquated jewelry management software owners have struggled with for decades. Crystal gives independent jewelers inventory management capabilities with custom attributes linked between transactions, clients and accounts. The iOS…N/A
Mercaux
Score 0.0 out of 10
Mid-Size Companies (51-1,000 employees)
Mercaux is the ‘backbone’ for the in-store digital transformation journey. The solution aims to help retailers deliver superior omnichannel customer experiences by bringing the best of digital and physical retail together. The solution aims to equip Sales Associates and stores with the digital tools they need to serve and sell smarter, across the entire customer journey. The solutions are operated by Sales Associates using a tablet-based app or self-served by customers using…N/A
Pricing
CrystalMercaux
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CrystalMercaux
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeOptionalRequired
Additional Details
More Pricing Information
Best Alternatives
CrystalMercaux
Small Businesses
Lightspeed Retail
Lightspeed Retail
Score 6.8 out of 10
Lightspeed Retail
Lightspeed Retail
Score 6.8 out of 10
Medium-sized Companies
Epicor Eagle
Epicor Eagle
Score 8.0 out of 10
Epicor Eagle
Epicor Eagle
Score 8.0 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
CrystalMercaux
Likelihood to Recommend
7.3
(1 ratings)
-
(0 ratings)
User Testimonials
CrystalMercaux
Likelihood to Recommend
Crystal
All of our applications server in the new company that we bought are windows based, despite that there are other alternative to build the report and dashboard, it is something that has worked wonder for us, apart from it is only available in Windows and indexing data that might eat the resource, I still see the application as one of the major player for reporting
Read full review
Mercaux
No answers on this topic
Pros
Crystal
  • Consolidate data from several data sources
  • Low to no code report generation
  • Configurable
Read full review
Mercaux
No answers on this topic
Cons
Crystal
  • This is bound for Windows OS, hard to find similar alternative on other OSs
  • Be careful in Indexing your data, as it will consume resources
Read full review
Mercaux
No answers on this topic
Alternatives Considered
Crystal
We tried to explore other options but we didn't explore other options too long as it will risk our business process and business outcome, as what we want from the processes in both reports and dashboard are giving us a satisfactory result, so familiarity is why we still using it till today and some foreseeable future
Read full review
Mercaux
No answers on this topic
Return on Investment
Crystal
  • Without the application, our lending business will be in complete stop, as our applications are wrote in Windows based
  • We are processing 300 Loans/Month, taking it as $10000 per loan, having this not working properly will cost potential $150.000 revenue
Read full review
Mercaux
No answers on this topic
ScreenShots

Crystal Screenshots

Screenshot of

Mercaux Screenshots

Screenshot of Browse through the catalogue together with your customer to help them find the desired productsScreenshot of Give more information about the product and its sizes and availabilityScreenshot of Provide recommendations, alternatives and digital tips on stylingScreenshot of Identify your customer at the beginning of their journey and personalise experienceScreenshot of Capture customer's details and save notes about their visit or style preferences to start creating their personalised catalogueScreenshot of Check out the order right from the app if the customer is ready to purchase