TrustRadius: an HG Insights company

What is Mercaux?

Mercaux is the ‘backbone’ for the in-store digital transformation journey. The solution aims to help retailers deliver superior omnichannel customer experiences by bringing the best of digital and physical retail together.

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Categories & Use Cases

Media

Screenshot of Browse through the catalogue together with your customer to help them find the desired products
Screenshot of Give more information about the product and its sizes and availability
Screenshot of Provide recommendations, alternatives and digital tips on styling
Screenshot of Identify your customer at the beginning of their journey and personalise experience
Screenshot of Capture customer's details and save notes about their visit or style preferences to start creating their personalised catalogue
Screenshot of Check out the order right from the app if the customer is ready to purchase
Screenshot of Unlock the black box of data about the customer's in-store journey and use this insights to lead your digital transformation

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Screenshot of Browse through the catalogue together with your customer to help them find the desired products