Chose Vertex
The decision was made prior to my arrival at the organization but I believe that we've committed time and resources to the product and would not easily change our platform. We appreciate the efforts to educate users and create a happy and productive customer experience.
Invited by the Vendor
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info