CSG Advanced Convergent Platform vs. FastSpring

CSG Advanced Convergent Platform

CSG Advanced Convergent Platform

0 Reviews and Ratings

FastSpring

FastSpring

10 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
CSG ACP	Score 0.0 out of 10	N/A	CABLE BILLING AND CUSTOMER CARE CSG Advanced Convergent Platform™ (ACP) is a solution for cable billing, customer care and business optimization. ACP supports the North American cable and DBS industry, and boasts a reliable, outsourced, fully functional, customer care and billing platform. CSG's customer and billing management platform supports the entire buying journey, from account setup, install and upgrade. ACP’s pre-integrated approach to billing and revenue…	N/A
FastSpring	Score 9.0 out of 10	N/A	FastSpring is an ecommerce solution with features such as subscription billing and customer relationship management.	N/A

Pricing

CSG Advanced Convergent Platform

FastSpring

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
CSG ACP	FastSpring
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	CSG Advanced Convergent Platform	FastSpring
Considered Both Products	CSG ACP No answer on this topic	FastSpring Verified User Anonymous Chose FastSpring We are getting the best possible support from the FastSpring team, even within a few hours. But with Stripe, and others, we had to wait for days to resolve the simple issue. Incentivized Helpful? Cristiano Ghersi CTO (Chief Technical Officer) Chose FastSpring FastSpring provides an easier solution, and definitely a much better fit for our configuration, which doesn't require a lot of power, just an easy workflow with a single product to purchase, to provide the most straightforward experience to the user. With FastSpring we have been … Incentivized Helpful? Verified User Anonymous Chose FastSpring Compared to Paddle – FastSpring has much more experience in the e-commerce solution market. They already patched many things that Paddle might still go through. And Avangate is just very user-unfriendly (In my personal opinion). Their dashboard and checkout are just outdated. … Incentivized Helpful? David Simpson President Chose FastSpring I have previously used PayPal - but customers complained because they thought they had to set up a PayPal account. Other customers didn't think that PayPal was as professional looking overall as FastSpring. PayPal is fine for accepting ebay auction payments, but businesses who … Incentivized Helpful? Alex White Owner Chose FastSpring I have been using FastSpring consistently for the past nine years, and I cannot now recall what other products I considered when I selected FastSpring. I am not currently aware of any other company that would handle my type of business any better than FastSpring. Incentivized Helpful? Daryl Wise Jr. Founder/Owner Chose FastSpring With this new "Risk Assessment Fee," FastSpring is just the same as your average e-Commerce platform. Incentivized Helpful?

Best Alternatives
	CSG Advanced Convergent Platform	FastSpring
Small Businesses	No answers on this topic	WooCommerce Subscriptions Score 7.9 out of 10
Medium-sized Companies	No answers on this topic	Sage Intacct Score 8.6 out of 10
Enterprises	No answers on this topic	Salesforce Revenue Cloud Score 8.8 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	CSG Advanced Convergent Platform	FastSpring
Likelihood to Recommend	- (0 ratings)	9.0 (0 ratings)

User Testimonials
	CSG Advanced Convergent Platform	FastSpring
Likelihood to Recommend	No answers on this topic	FastSpring is better option for small business and enterprises as well. But if you're a single person managing a person, or don't have a developer on your team, you may need to hire one to integrate the platform on your site, otherwise, it works great on all the parts. Have integrations with Apple, Google and Amazon Pay and accept most of the cards. And handles and tax automatically, which is a plus. Incentivized Verified User Anonymous Read full review
Pros	No answers on this topic	FastSpring makes the process of selling ebooks from my website quite painless and virtually invisible for me. I let FastSpring handle all details of the transactions, and I rarely have to get involved directly with the customers who purchase the books. FastSpring is very responsive with respect to technical and customer support. I have had a few occasions when a customer was having difficulty completing a purchase transaction, and FastSpring has always been responsive and helpful in resolving such problems quickly and efficiently. FastSpring offers a flexible set of options for customizing ordering pages that can be included in my website. There are many options, such as promotional coupons, discounts, multiple file downloads, and others. Incentivized Alex White Owner Read full review
Cons	No answers on this topic	FastSpring uses 2 separate GUIs for store owners. Some features work with one GUI implementation and not the other one. Some other providers do provide lower credit card processing fees, compared with FastSpring. But I have been very happy dealing with FastSpring overall in terms of support and overall usability - so I am happy to continue using FastSpring. If I was selling 10x or 100x my current sales volume, I might consider a change, but I have no plans to change at the present time. Incentivized David Simpson President Read full review
Alternatives Considered	No answers on this topic	Compared to Paddle – FastSpring has much more experience in the e-commerce solution market. They already patched many things that Paddle might still go through. And Avangate is just very user-unfriendly (In my personal opinion). Their dashboard and checkout are just outdated. As a software company that builds and sells software via online in 2018 – we need to implement a fresh and simple experience for our potential customers. FastSpring offered this and Avangate didn't. Incentivized Verified User Anonymous Read full review
Return on Investment	No answers on this topic	Great impact on the cost efficiency of the payments. Good impact on the "abandoned cart" users: we could reach out to such users and in several cases re-add them as paying users. Good impact on customer support: FastSpring support is extremely helpful and available, in very rapid times. Incentivized Cristiano Ghersi CTO (Chief Technical Officer) Read full review
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