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2Checkout from Verifone

Score8.6 out of 10

26 Reviews and Ratings

What is 2Checkout from Verifone?

The 2Checkout Monetization Platform, now from Verifone (acquired September 2020) is designed to address the complexity of online commerce, subscription billing, and global payments for software, SaaS and online services companies. The vendor says that their solution is backed by: a proven cloud platform, unmatched expertise and a depth of digital commerce services. The vendor’s value proposition is that their solution simplifies the complexities that online merchants face when expanding and optimizing global revenue streams, whether derived from subscriptions or individual sales.

Serious Payment Processor with Out of the Box Subscription Management

Use Cases and Deployment Scope

We use 2Checkout Monetization Platform for processing payment of our SaaS subscription. It solved the major problem of accepting cross-border payments by offering multiple payment options to customers. Not just accepting payments but their platform also has support for electronic license code delivery. Affiliates Management is also a part of it but this review is majorly focused on payment gateway.

We were initially limited to offering PayPal as a payment option but we faced transactional errors from multiple regions. 2Checkout Monetization Platform offers localized payment options, some of them could be expensive for the vendor but we appreciate the feasibility offered.

Pros

  • Multiple Localised Payment Options.
  • Electronic Code Delivery.
  • Global Acceptance.

Cons

  • Difficult to Comprehend Reporting Options.
  • Feasibility to export Customer Data.

Most Important Features

  • Subscription and Refund Management.
  • Customizing Cart with URL parameters.
  • Automated Cart Abandoned recovery.

Return on Investment

  • Better Customer Support which was non-existent earlier with PayPal.
  • Auto-Renewal feature ensures recurring Income.
  • Timely Payouts.

Alternatives Considered

Stripe and PayPal Payments Pro

Other Software Used

Stripe, PayPal Payments Pro, Razorpay Payment Gateway

2Checkout is perfect for any SaaS business.

Pros

  • Manage subscriptions
  • Manage discount codes
  • API integration
  • Customer support is fantastic

Cons

  • In the 2Checkout dashboard, searching for transactions is a bit awkward
  • I wish there were more reports available for me in the 2Checkout dashboard

Most Important Features

  • Auto-renewing subscriptions
  • Since they're a re-seller I don't have to charge my customers GST
  • API integration
  • 24/7 Live online tech support chat with no wait times.

Return on Investment

  • I now get excellent customer service as compared to when I was with PayPal
  • I no longer have to subject my customers to the pain of maintaining a PayPal account
  • 2Checkout allows me to offer the same service as any large company and I'm a 1 man show

Alternatives Considered

PayPal Payments

2Checkout works but it will crush your soul

Pros

  • Lots of options for checkout
  • Comprehensive admin panel

Cons

  • Integrating to 2Checkout API will crush your soul
  • You will feel lost in documentation
  • Crazy and lengthy approval system
  • It feels like they don't want you to use them

Return on Investment

  • It allows for charging users
  • Checkout is nice and to the point
  • It delays everything with a lengthy approval process and crazy API to integrate with

Other Software Used

PayPal Payments, PayU

Usability

2Checkout provides good services at a reasonable cost

Pros

  • 2Checkout handles credit cards that I would not be able to accept from my country.
  • Fraud prevention works. They saved me a couple of times and I appreciate that.
  • I always received my payments on time. I never had to complain.

Cons

  • I get my payments via a Payoneer credit card. Sometimes I would prefer to receive a wire transfer instead but it is not so easy to switch payment methods.
  • Payment checking and purchase confirmation take about 10 minutes. It is not too much but for clients, it seems an eternity.

Return on Investment

  • 2Checkout charges you for every sale. It does not have other costs that can affect your finances.
  • 2Checkout has two plans for software companies. Make sure to select the one that is right for you or you will find yourself paying a high commission.

AvanGATE to your digital sales

Pros

  • Easy to use
  • Customizable
  • Contains all basic reports and marketing tools

Cons

  • Local payments methods are an area for improvement. Not all are connected so far.
  • Bulk updates for catalogs are missing at the moment, to be added in upcoming releases I hope.

Return on Investment

  • Conversion rate has grown up since we started using Avangate Digital Commerce
  • Refund rate has descreased also

Alternatives Considered

Digital River Global Commerce and cleverbridge

Other Software Used

Digital River Global Commerce