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Customer Focus vs. Salesforce Commerce Cloud

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Customer Focus

6 Reviews and Ratings

Salesforce Commerce Cloud

474 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Customer Focus

    Score9.6 out of 10
    		N/ACustomer Focus is solution that includes order management, inventory management, warehousing, CMS, E-mail marketing, CRM, and general accounting functions. E-Commerce web stores are also included in the solution.

    $50

    # of stores and users

    Salesforce Commerce Cloud

    Score8 out of 10
    		N/ASalesforce Commerce Cloud (formerly Demandware) is a cloud-based eCommerce solution that touts flexibility and scalability for enterprises. It features merchandising tools, such as sorting, filtering, and image zooming.

    $4

    per month

    Pricing
    Customer FocusSalesforce Commerce Cloud
    Editions & Modules
    Standard
    $50
    # of stores and users
    Ultimate
    $99
    # of stores and users
    No answers on this topic
    Offerings
    Pricing Offerings
    Customer FocusSalesforce Commerce Cloud
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$249 Site setup and trainingNo setup fee
    Additional Details—B2B Commerce: Starter - $4 price/order Growth - $6 price/order Plus - $8 price/order B2C Commerce: Starter - 1% Gross Merchandise Value Growth - 2% Gross Merchandise Value Plus - 3% Gross Merchandise Value B2B2C Commerce: 1% Gross Merchandise Value
    More Pricing Information
    Features
    Customer FocusSalesforce Commerce Cloud
    Online Storefront
    Comparison of Online Storefront features of Customer Focus and Salesforce Commerce Cloud
    Feature
    Customer Focus
    9.2
    1 Ratings
    Salesforce Commerce Cloud
    7.9
    37 Ratings
    Product catalog & listings9.01 Ratings8.334 Ratings
    Product management9.01 Ratings8.934 Ratings
    Bulk product upload10.01 Ratings8.233 Ratings
    Branding9.01 Ratings7.233 Ratings
    Mobile storefront9.01 Ratings7.630 Ratings
    Product variations9.01 Ratings7.635 Ratings
    Website integration10.01 Ratings5.634 Ratings
    Visual customization9.01 Ratings9.235 Ratings
    CMS9.01 Ratings8.932 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Customer Focus and Salesforce Commerce Cloud
    Feature
    Customer Focus
    9.0
    1 Ratings
    Salesforce Commerce Cloud
    7.8
    31 Ratings
    Checkout user experience9.01 Ratings7.831 Ratings
    Abandoned cart recovery00 Ratings7.826 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Customer Focus and Salesforce Commerce Cloud
    Feature
    Customer Focus
    8.0
    1 Ratings
    Salesforce Commerce Cloud
    8.6
    33 Ratings
    Personalized recommendations9.01 Ratings9.433 Ratings
    SEO7.01 Ratings8.229 Ratings
    Promotions & discounts00 Ratings8.231 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Customer Focus and Salesforce Commerce Cloud
    Feature
    Customer Focus
    9.0
    1 Ratings
    Salesforce Commerce Cloud
    8.6
    35 Ratings
    Shipping9.01 Ratings9.226 Ratings
    Custom functionality9.01 Ratings8.533 Ratings
    Multi-site management00 Ratings8.130 Ratings
    Order processing00 Ratings9.032 Ratings
    Inventory management00 Ratings8.331 Ratings
    Online Payment System
    Comparison of Online Payment System features of Customer Focus and Salesforce Commerce Cloud
    Feature
    Customer Focus
    -
    Ratings
    Salesforce Commerce Cloud
    7.9
    30 Ratings
    eCommerce security00 Ratings7.930 Ratings
    User Ratings
    Customer FocusSalesforce Commerce Cloud
    Likelihood to Recommend
    9.0
    (1 ratings)
    7.8
    (48 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.8
    (11 ratings)
    Usability
    -
    (0 ratings)
    8.9
    (4 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (3 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (2 ratings)