Customer.io vs. eSputnik
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Customer.io | Score9.5 out of 10 | Small Businesses (1-50 employees) | Customer.io is a customer engagement platform that enables marketers to build sophisticated automated messaging campaigns. With access to real-time behavioral data, users can create personalized and relevant messages to engage and retain customers. This includes sending emails, push notifications, SMS, in-app messages, and more through a visual building experience. Built for scale, Customer.io boasts users among over 5,300 companies, sending over 17 billion messages per year. | $100 per month |
 eSputnik | Score8 out of 10 | Small Businesses (1-50 employees) | eSputnik is an omnichannel marketing automation service that allows users to manage cross-channel messaging campaigns via Email, SMS, Web Push, Mobile Push, Viber, WhatsApp, and other instant messengers. | N/A |
| Customer.io | eSputnik | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | Essentials: For startups and small teams engaging customers on their mobile and web apps. - Up to 5,000 profiles*, Send Emails, Push, In-App, and SMS, Visual Workflow Builder, Segmentation, Two Workspaces, Email Support, Customer Community Premium: For high-growth companies looking for greater control over their messaging outcomes. - Everything in Essentials, Custom Data + Message Volume, Premium Product Features, Additional Workspaces, 90-day Onboarding Program, Premium Email & Chat Support, Managed Deliverability, Dedicated IPs, Parcel Pro Licenses, HIPAA Compliance Enterprise: For at-scale companies looking to create world-class customer experiences. - Everything in Premium, Managed Infrastructure*, Customer Success Manager, Quarterly Success Reviews, Technical Account Manager*, Audit Logging & Data Governance*, Parcel Business Licenses, Migration Support*, *Available by consultation. | After a sign-up, you receive 2,500 emails and 10 SMS to test the service. eSputnik team can also create one free email template designed in the corporate style of your website. eSputnik offers the following discount options: 5% discount, if you pay 3 months ahead in a single payment; 10% discount, if you pay 6 months ahead in a single payment; 15% discount, if you pay 12 months ahead in a single payment. Optimal Package is valid for 30 consecutive days from the date of activation. | ||||||||||||||
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| Customer.io | eSputnik | |
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| Likelihood to Recommend | 10.0 | - |
| Usability | 9.0 | - |