TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Customer.io

    Score9.5 out of 10
    Small Businesses (1-50 employees)
    Customer.io is a customer engagement platform that enables marketers to build sophisticated automated messaging campaigns. With access to real-time behavioral data, users can create personalized and relevant messages to engage and retain customers. This includes sending emails, push notifications, SMS, in-app messages, and more through a visual building experience. Built for scale, Customer.io boasts users among over 5,300 companies, sending over 17 billion messages per year.

    $100

    per month

    Knak

    Score8 out of 10
    N/AKnak is an email marketing solution built to create emails and landing pages through Marketo.

    $10,000

    per year

    Pricing
    Customer.ioKnak
    Editions & Modules
    No answers on this topic
    Solo
    $10,000
    per year
    Templates
    Free
    Starter/Enterprise
    Contact
    Offerings
    Pricing Offerings
    Customer.ioKnak
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsEssentials: For startups and small teams engaging customers on their mobile and web apps. - Up to 5,000 profiles*, Send Emails, Push, In-App, and SMS, Visual Workflow Builder, Segmentation, Two Workspaces, Email Support, Customer Community Premium: For high-growth companies looking for greater control over their messaging outcomes. - Everything in Essentials, Custom Data + Message Volume, Premium Product Features, Additional Workspaces, 90-day Onboarding Program, Premium Email & Chat Support, Managed Deliverability, Dedicated IPs, Parcel Pro Licenses, HIPAA Compliance Enterprise: For at-scale companies looking to create world-class customer experiences. - Everything in Premium, Managed Infrastructure*, Customer Success Manager, Quarterly Success Reviews, Technical Account Manager*, Audit Logging & Data Governance*, Parcel Business Licenses, Migration Support*, *Available by consultation.Unlimited emails and landing pages. 100% self-serve. No hidden costs
    More Pricing Information
    Features
    Customer.ioKnak
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Customer.io and Knak
    Feature
    Customer.io
    -
    Ratings
    Knak
    9.4
    3 Ratings
    WYSIWYG email editor00 Ratings10.02 Ratings
    Dynamic content00 Ratings10.01 Ratings
    Ability to test dynamic content00 Ratings10.01 Ratings
    Landing pages00 Ratings10.03 Ratings
    A/B testing00 Ratings10.01 Ratings
    Mobile optimization00 Ratings10.03 Ratings
    Email deliverability reporting00 Ratings5.01 Ratings
    List management00 Ratings10.01 Ratings
    Triggered drip sequences00 Ratings10.01 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Customer.io and Knak
    Feature
    Customer.io
    -
    Ratings
    Knak
    10.0
    1 Ratings
    URL Validation00 Ratings10.01 Ratings
    Email Previews00 Ratings10.01 Ratings
    User Ratings
    Customer.ioKnak
    Likelihood to Recommend
    10.0
    (9 ratings)
    10.0
    (3 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)