TrustRadius: an HG Insights company

Customer.io vs. ScreenMeet

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Customer.io

    Score9.4 out of 10
    Small Businesses (1-50 employees)
    Customer.io is a customer engagement platform that enables marketers to build sophisticated automated messaging campaigns. With access to real-time behavioral data, users can create personalized and relevant messages to engage and retain customers. This includes sending emails, push notifications, SMS, in-app messages, and more through a visual building experience. Built for scale, Customer.io boasts users among over 5,300 companies, sending over 17 billion messages per year.

    $100

    per month

    ScreenMeet

    Score10 out of 10
    N/AScreenMeet’s helps organizations worldwide transform digital interactions by providing customer, employee, remote work, and remote support experiences. ScreenMeet can be seamlessly embedded in leading customer relationship management (CRM), HR service delivery, and remote support applications.

    $49

    per month

    Pricing
    Customer.ioScreenMeet
    Editions & Modules
    No answers on this topic
    Contract Center Access
    $49
    per month standalone
    Contract Center Access/Remote
    $79
    per month standalone
    IT Help Desk/Virtual Tech Bar
    $99
    per month standalone-addtional charges per device
    Offerings
    Pricing Offerings
    Customer.ioScreenMeet
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsEssentials: For startups and small teams engaging customers on their mobile and web apps. - Up to 5,000 profiles*, Send Emails, Push, In-App, and SMS, Visual Workflow Builder, Segmentation, Two Workspaces, Email Support, Customer Community Premium: For high-growth companies looking for greater control over their messaging outcomes. - Everything in Essentials, Custom Data + Message Volume, Premium Product Features, Additional Workspaces, 90-day Onboarding Program, Premium Email & Chat Support, Managed Deliverability, Dedicated IPs, Parcel Pro Licenses, HIPAA Compliance Enterprise: For at-scale companies looking to create world-class customer experiences. - Everything in Premium, Managed Infrastructure*, Customer Success Manager, Quarterly Success Reviews, Technical Account Manager*, Audit Logging & Data Governance*, Parcel Business Licenses, Migration Support*, *Available by consultation.
    More Pricing Information
    User Ratings
    Customer.ioScreenMeet
    Likelihood to Recommend
    10.0
    (9 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)