Customer Thermometer vs. GetFeedback
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Customer Thermometer | Score6 out of 10 | N/A | Customer Thermometer is a customer satisfaction survey customers can answer from their inbox, boasting leading response rates, from the company of the same name in Brighton. | $29 per month |
GetFeedback | Score6.9 out of 10 | N/A | GetFeedback from Momentive is a customer feedback solution designed to be easy-to-use, and measure the voice of the customer so companies can take action and provide an exceptional experience. | $20 per month |
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Survey Format & Appearance |
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| Survey Logic |
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| Survey Reporting & Analytics |
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| Survey Distribution |
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| Customer Thermometer | GetFeedback | |
|---|---|---|
| Likelihood to Recommend | - | 7.9 |
| Likelihood to Renew | - | 10.0 |
| Usability | - | 8.0 |
| Support Rating | - | 10.0 |
| Ease of integration | - | 10.0 |