Customer Thermometer vs. Delighted by Qualtrics
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Customer Thermometer | Score6 out of 10 | N/A | Customer Thermometer is a customer satisfaction survey customers can answer from their inbox, boasting leading response rates, from the company of the same name in Brighton. | $29 per month |
 Delighted by Qualtrics | Score8.1 out of 10 | Small Businesses (1-50 employees) | Delighted is a tool for gathering real time, actionable feedback from customers via email, web or SMS. Delighted uses the Net Promoter System to measure the customer journey, and takes care of aspects of the customer feedback process from collection and analysis, through notification and distribution. Delighted aims to be the single source to manage surveys for customers, partners, vendors and employees. This is to enable organizations of all sizes to create a customer-centric organization, … | $25 |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | 10% discount with annual payment. Contact the vendor at hello@delighted.com for custom pricing. | ||||||||||||||
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| Customer Thermometer | Delighted by Qualtrics | |
|---|---|---|
| Likelihood to Recommend | - | 9.0 |
| Usability | - | 9.0 |
| Support Rating | - | 10.0 |