| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 CustomerAdvocacy.com | Score9 out of 10 | N/A | CustomerAdvocacy.com, headquartered in Virginia, offers their customer and employee advocacy platform, supporting a Voice of the Customer approach to research, data collection, and customer success, as well as driving customer references and testimonials. | N/A |
 Influitive | Score8 out of 10 | N/A | AdvocateHub helps B2B marketers capture customer enthusiasm and use it to drive marketing and sales efforts. With AdvocateHub, B2B marketers build an advocate community and invite customers into it to complete “challenges” like referrals, reference calls or product reviews. As they complete challenges, advocates gain points, badges and levels which can be used for a variety of perks and privileges. | N/A |
| CustomerAdvocacy.com | Influitive | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | To learn more about Influitive's pricing, please reach out to a member of our sales team. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| CustomerAdvocacy.com | Influitive | |
|---|---|---|
| Considered Both Products | Chose CustomerAdvocacy.com An area I found with an opportunity for improvement is the structure of
challenges, I find it somewhat rigid. The activities that are often
produced all have the same structure and can look a little boring after a Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose Influitive I felt Influitive offered a more complete package, with a strong roadmap. This was the top option for a one stop shop, that would allow me to truly build a solid foundation for a thriving program. It has not let me down, and I am still pleased that this was the vendor I cheered … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| CustomerAdvocacy.com | Influitive | ||||||||||||||||||||||
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| Brand Advocacy Tools |
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| CustomerAdvocacy.com | Influitive | |
|---|---|---|
| Likelihood to Recommend | 10.0 | 8.0 |
| Likelihood to Renew | - | 9.4 |
| Usability | - | 7.3 |
| Availability | - | 10.0 |
| Performance | - | 8.0 |
| Support Rating | - | 9.7 |
| In-Person Training | - | 10.0 |
| Online Training | - | 10.0 |
| Implementation Rating | - | 7.3 |
| Configurability | - | 9.1 |
| Ease of integration | - | 6.7 |
| Product Scalability | - | 6.0 |
| Vendor post-sale | - | 5.0 |
