TrustRadius: an HG Insights company

Customericare Live Chat vs. Gist

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Customericare Live Chat

    N/A
    Small Businesses (1-50 employees)
    Live Chat by CustomerICare is free software for online sales and support. It features a live chat window, automated lead generation capabilities, real-time web analytics. It also allows video and audio chats.

    $0

    Per User per Month

    Gist

    Score9.5 out of 10
    N/AGist is a unified marketing, sales, and support platform. It includes live chat, a help desk, knowledge base, email marketing, marketing automation, opt-in forms, and more.

    $29

    per month

    Pricing
    Customericare Live ChatGist
    Editions & Modules
    Freemium
    $0
    Per User per Month
    Regular Care
    $12
    Per User per Month
    Prestige Care
    $32
    Per User per Month
    Enteprise
    $0
    Per Month [Unlimited Users]
    Professional
    $29.00
    per month
    Premium
    $99.00
    per month
    Offerings
    Pricing Offerings
    Customericare Live ChatGist
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsWhen choosing Prestige Plan, along with additional features, customers get a personal Success Manager assigned.
    More Pricing Information
    Features
    Customericare Live ChatGist
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of Customericare Live Chat and Gist
    Feature
    Customericare Live Chat
    -
    Ratings
    Gist
    8.9
    2 Ratings
    Chat history and transcripts00 Ratings8.92 Ratings
    Chat reporting00 Ratings8.92 Ratings
    Chat and web analytics00 Ratings8.92 Ratings
    User Ratings
    Customericare Live ChatGist
    Likelihood to Recommend
    -
    (0 ratings)
    9.5
    (112 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (2 ratings)
    Usability
    -
    (0 ratings)
    6.7
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    8.6
    (9 ratings)