TrustRadius: an HG Insights company

Customericare Live Chat vs. Olark

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Customericare Live Chat

    N/A
    Small Businesses (1-50 employees)
    Live Chat by CustomerICare is free software for online sales and support. It features a live chat window, automated lead generation capabilities, real-time web analytics. It also allows video and audio chats.

    $0

    Per User per Month

    Olark

    Score10 out of 10
    N/AOlark is a website live chat tool for engaging website visitors while they browse. It can be used to to track leads, drive sales, provide support.

    $15

    per month

    Pricing
    Customericare Live ChatOlark
    Editions & Modules
    Freemium
    $0
    Per User per Month
    Regular Care
    $12
    Per User per Month
    Prestige Care
    $32
    Per User per Month
    Enteprise
    $0
    Per Month [Unlimited Users]
    Self Service
    $19.00
    Per Agent Per Month
    Offerings
    Pricing Offerings
    Customericare Live ChatOlark
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsWhen choosing Prestige Plan, along with additional features, customers get a personal Success Manager assigned.
    More Pricing Information
    Features
    Customericare Live ChatOlark
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of Customericare Live Chat and Olark
    Feature
    Customericare Live Chat
    -
    Ratings
    Olark
    10.0
    1 Ratings
    Chat history and transcripts00 Ratings10.01 Ratings
    Chat reporting00 Ratings10.01 Ratings
    Chat and web analytics00 Ratings10.01 Ratings
    User Ratings
    Customericare Live ChatOlark
    Likelihood to Recommend
    -
    (0 ratings)
    10.0
    (18 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.6
    (5 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.8
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)