Darwinbox vs. Paychex

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Darwinbox
Score 8.4 out of 10
N/A
Darwinbox headquartered in Hyderabad offers an end-to-end HRMS software provide core HR functionality (e.g. employee data management), support for recruitment and onboarding, payroll management, time & attendance tracking, as well as comprehensive talent management and employee engagement features.N/A
Paychex
Score 5.2 out of 10
N/A
Paychex Flex, of Paychex' Online Payroll Services, is a cloud-based human resource management and payroll platform. Paychex offers core and specialized services, and scales to meet the needs of small businesses, SMBs, and large enterprises.
$59
per month/+$4 per employee
Pricing
DarwinboxPaychex
Editions & Modules
No answers on this topic
Paychex Go
$59
per month/+$4 per employee
Paychex Flex Service
Contact sales team
Paychex Flex Enterprise
Contact sales team
Offerings
Pricing Offerings
DarwinboxPaychex
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
DarwinboxPaychex
Considered Both Products
Darwinbox
Chose Darwinbox
Looks better than Greythr and usability is better with more features
Chose Darwinbox
I felt it was very nice in comparison to others and was simple for everyone in the organization to handle and haven't gone through any other software so till now, Darwinbox is the best for us. Others had various good features too but were a little complex to use, Zoho people …
Chose Darwinbox
Darwinbox helps to maintain all the things at one platform and easy to use too. It provide better usability compared with Moday.com. Darwinbox provides more functionality compared with Monday.com. It is also user friendly as well. All the things we are getting one platform and …
Chose Darwinbox
Darwinbox is up there with ADP in terms of quality for employers to use in such an open-level style. I personally would support the use of Darwinbox against the competition.
Paychex
Chose Paychex
They were alright, some of the same issues. Lots of turnover with payroll consultants.
Chose Paychex
More accessible and cost effective for our small business.
Chose Paychex
Both ADP and Paychex are very good at informing businesses of the latest changes regarding payroll. Not sure which one is better, but very much get the most out of each. Both are informative and always looking at additional topics in a world that is constantly changing. …
Chose Paychex
Paychex has been around for a long time and have used it at other organizations. The payroll functionality is the best out of the other systems I have used. They all are great with handling the HR needs of our organization but Paychex is the most streamlined.
Chose Paychex
We use BambooHR in tandem with Paychex. BambooHR is our timesheet service, and Paychex issues the checks/payments to our employees. Ideally we would use one service instead of two to achieve our payment and timesheet needs.
Chose Paychex
Paychex Flex has some room for improvement, I would choose ADP out of the different HRIS's I have used in the past
Chose Paychex
More user friendly works better for self service
Chose Paychex
I far prefer Rippling to Paychex Flex, with its easy to navigate interface and user friendly model. I also appreciate the payday emails from Rippling and the paystub breakdown. It is also very easy and simple to request and view PTO in Rippling. I really dread having to use …
Chose Paychex
In addition to the ones listed above, we also used BenePay, a local payroll company. We found Paychex Flex priced in the middle, with ADP the most expensive and too complicated, with many features that were unnecessary for us. We found that Paychex Flex's features and reporting …
Chose Paychex
I did not select Paychex. It was at 2 companies I started with and ended up having them switch out
Chose Paychex
Looking to switch over to ADP.
I think they are much less expensive
Chose Paychex
Based on what I've noticed, Paychex is comparable to DayForce, which has similar timekeeping functions. I think DayForce has a few easier-to-navigate tools from an Employee Self Service standpoint. iSolved is much better all around from my personal usage. If my company had more …
Chose Paychex
Gusto is more intuitive than Paychex and easier for smaller companies. Paychex has better customer support than Paylocity. Paychex is easier to navigate than Paycom.
Chose Paychex
I'm unable to give you a comparison because Paychex is the only payroll service I've used since I started my business over ten years ago. I've had no reason to explore other payroll services or make a change. I trust it will remain that way for as long as I'm in business.
Chose Paychex
The could not match the price we pay for the same service.
Chose Paychex
User interface and functionalities of Paycor edge out Paychex Flex, however, in my experience, Paycor has horrible service resulting in our discontinuation of services. I think Paychex Flex service is leaps and bounds above that of Paycor.
Chose Paychex
We didn't consider any other products.
Chose Paychex
many of your competitors are either more complicated to use or have major mistakes while using
Features
DarwinboxPaychex
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Darwinbox
9.4
Ratings
18% above category average
Paychex
7.3
Ratings
7% below category average
Employee demographic data9.10 Ratings7.30 Ratings
Employment history9.10 Ratings9.40 Ratings
Job profiles and administration10.00 Ratings9.00 Ratings
Workflow for transfers, promotions, pay raises, etc.9.50 Ratings8.50 Ratings
Organizational charting9.90 Ratings1.00 Ratings
Organization and location management9.00 Ratings9.10 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings6.70 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Darwinbox
9.3
Ratings
15% above category average
Paychex
9.2
Ratings
14% above category average
Pay calculation9.90 Ratings9.70 Ratings
Support for external payroll vendors9.00 Ratings00 Ratings
Off-cycle/On-Demand payment9.00 Ratings8.20 Ratings
Benefit plan administration8.90 Ratings8.90 Ratings
Salary revision and increment management9.90 Ratings9.20 Ratings
Reimbursement management9.00 Ratings9.60 Ratings
Direct deposit files00 Ratings9.70 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Darwinbox
9.3
Ratings
15% above category average
Paychex
8.6
Ratings
7% above category average
Approval workflow9.00 Ratings8.50 Ratings
Balance details9.90 Ratings8.70 Ratings
Annual carry-forward and encashment9.00 Ratings8.60 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Darwinbox
8.8
Ratings
9% above category average
Paychex
8.7
Ratings
8% above category average
View and generate pay and benefit information9.90 Ratings9.10 Ratings
Update personal information8.50 Ratings8.40 Ratings
View company policy documentation9.10 Ratings9.80 Ratings
Employee recognition10.00 Ratings00 Ratings
View job history6.60 Ratings7.60 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Darwinbox
9.9
Ratings
20% above category average
Paychex
7.5
Ratings
7% below category average
Tracking of all physical assets9.90 Ratings7.50 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Darwinbox
7.9
Ratings
5% above category average
Paychex
7.0
Ratings
7% below category average
Report builder7.40 Ratings7.90 Ratings
Pre-built reports6.30 Ratings8.20 Ratings
Ability to combine HR data with external data10.00 Ratings5.00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Darwinbox
9.1
Ratings
14% above category average
Paychex
6.9
Ratings
14% below category average
New hire portal9.10 Ratings7.60 Ratings
Manager tracking tools9.10 Ratings6.30 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Darwinbox
8.9
Ratings
12% above category average
Paychex
-
Ratings
Corporate goal setting10.00 Ratings00 Ratings
Individual goal setting10.00 Ratings00 Ratings
Line-of sight-visibility7.30 Ratings00 Ratings
Performance tracking8.20 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Darwinbox
9.3
Ratings
17% above category average
Paychex
-
Ratings
Performance plans10.00 Ratings00 Ratings
Performance improvement plans10.00 Ratings00 Ratings
Review status tracking10.00 Ratings00 Ratings
Review reminders6.60 Ratings00 Ratings
Multiple review frequency10.00 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Darwinbox
9.8
Ratings
23% above category average
Paychex
-
Ratings
Create succession plans/pools10.00 Ratings00 Ratings
Candidate ranking10.00 Ratings00 Ratings
Candidate search10.00 Ratings00 Ratings
Candidate development9.00 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Darwinbox
9.3
Ratings
18% above category average
Paychex
7.9
Ratings
2% above category average
Job Requisition Management9.10 Ratings7.80 Ratings
Company Website Posting9.10 Ratings9.40 Ratings
Publish to Social Media9.10 Ratings7.20 Ratings
Job Search Site Posting9.00 Ratings7.10 Ratings
Duplicate Candidate Prevention9.00 Ratings8.00 Ratings
Applicant Tracking10.00 Ratings8.10 Ratings
Notifications and Alerts10.00 Ratings8.10 Ratings
Best Alternatives
DarwinboxPaychex
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.5 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.5 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises
PeopleStrong
PeopleStrong
Score 9.9 out of 10
PeopleStrong
PeopleStrong
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DarwinboxPaychex
Likelihood to Recommend
8.5
(0 ratings)
5.5
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(0 ratings)
Usability
8.0
(0 ratings)
8.3
(0 ratings)
Availability
-
(0 ratings)
7.4
(0 ratings)
Performance
-
(0 ratings)
7.3
(0 ratings)
Support Rating
-
(0 ratings)
7.2
(0 ratings)
In-Person Training
-
(0 ratings)
4.5
(0 ratings)
Online Training
-
(0 ratings)
8.3
(0 ratings)
Implementation Rating
-
(0 ratings)
6.5
(0 ratings)
Configurability
-
(0 ratings)
7.4
(0 ratings)
Ease of integration
-
(0 ratings)
9.1
(0 ratings)
Product Scalability
-
(0 ratings)
9.1
(0 ratings)
Vendor post-sale
-
(0 ratings)
8.9
(0 ratings)
Vendor pre-sale
-
(0 ratings)
9.2
(0 ratings)
User Testimonials
DarwinboxPaychex
Likelihood to Recommend
Employees that come into work are needed to clock in to get paid for the amount of time they are working per day. They will log on to Darwinbox and clock in as soon as they can. Some will use the PTO they have available to use. HR will be able to make payroll in a timely manner for employees.
Read full review
It's better for larger businesses (50+) with various types of pay structures. Employees need to be comfortable with technology to take advantage of the self-service features. I've struggled with the default in the state tax section; extra steps must be taken when an employee lives in a different state than they work, and we don't know where they live until after completing their profile. So we have to go into the system and make the corrections, then notify the employee to go in and complete the state-specific withholding forms and follow up to confirm they do so.
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Pros
  • Leave management & tracking
  • Tax handling, declaration, salary tracking
  • Visibility on org structure
  • Performance review handling
Read full review
  • It provides a well account of Retirement Plan Account Information.
  • Alerts are sent to email when there is new information to access.
  • Employee access both online and thru app.
  • Paperless options.
  • Easy and quick access to paystubs and tax forms.
  • Easy employee retirement management.
Read full review
Cons
  • It can improve its UI a little better and make it look more user friendly
  • It can provide a deep analysis about things and should provide a download feature for the analytics shown
  • It should increase its scalability for large organisation as i think it wont be able to handle it
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  • When it comes to audit reports, Paychex Flex could improve on helping clients locate the correct reports for audit purposes more easily
  • When a client receives a discount, it would be helpful if the discount were automatically provided each year, or if the Paychex rep proactively reached out to the client first, versus the client having to call and request that the discount continue.
  • It would be helpful if the invoice was emailed to the client versus the client logging in to access invoices.
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Likelihood to Renew
No answers on this topic
there are a lot of competitors on the market such as BambooHR and Insperity. Paychex need to make significant improvement on their offline customer service in order to compete with the other guys. Everything is online now and timely response to customer's questions is vital. Customers won't enjoy being put on hold for 45 mins every time they have a question regarding their HSA problems
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Usability
Great tool, however the bugs mar its user experience. If solved for, and if the UI is improved on, it will be an amazing tool
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Some things could be streamlined. For example, we could do custom options for the "add items" tab which has so many options that we never use. "Medical Pay" could be something that the system remembers for the applicable employees. Salaried employees' salaries should definitely be auto-filled. Overall the system works well but I think it could be improved to be easier to use and read.
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Reliability and Availability
No answers on this topic
We have not experienced any difficulties with unplanned outages. Notifications are always made for outages, and they do not effect normal business operations.
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Performance
No answers on this topic
Unless there is lag time within the internet, the Paychex Flex website loads exceptional fast, pages load quickly and reports that I need to print or download load quickly. If I need to create a specialized report, once I complete it I receive an e-mail telling me my report is ready to be downloaded. Changing between web pages is fast as well.
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Support Rating
No answers on this topic
Neil Williams makes this entire system work - without our direct contact with our professional advisor - this would be just like any other platform and the relationship would not have the dimension that is has. Using chat or phone support with a new person every time you need support wastes time, as generally the person you are talking to does not have an intimate knowledge of our company. By having an assigned professional representative that knows our companies, this provides a level of confidence of caring coming from the Paychex side.
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In-Person Training
No answers on this topic
We did online training only
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Online Training
No answers on this topic
It was easy to understand and follow along. I do like the informational videos that we can utilize before we opt to call in for customer service support. It has made a difference since sometimes that resolves the issue I may have had and saved myself a phone call to Paychex support.
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Implementation Rating
No answers on this topic
Implementation was very smooth. The most cumbersome task was entering the current employees into the system during initial set up, but Paychex staff handled most of that and verified against prior system reports as well as internal reports provided to ensure 100% accuracy.
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Alternatives Considered
Darwinbox helps to maintain all the things at one platform and easy to use too. It provide better usability compared with Moday.com. Darwinbox provides more functionality compared with monday.com. It is also user friendly as well. All the things we are getting one platform and on one place.
Read full review
In addition to the ones listed above, we also used BenePay, a local payroll company. We found Paychex Flex priced in the middle, with ADP the most expensive and too complicated, with many features that were unnecessary for us. We found that Paychex Flex's features and reporting to be sized right for our size (around 30 employees). Paychex Flex also offered a very reasonable service to apply for the ERTC
Read full review
Scalability
No answers on this topic
Employees can log in at home and get up to date information on their FSA balance and any medical bill reimbursements they may have uploaded. At renewal time they have the ability to make changes to their FSA or for new employees star the enrollment.
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Return on Investment
  • The ability to view the organization structure and functional structure for the entire company.
  • One-stop solution for talent acquisition, payroll, leaves, reimbursements, attendance (time-sheet), holidays, etc. So I don't have to open a lot of different apps.
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  • With Paychex Flex we have been able to improve our compliance with required documentation for new/rehires
  • Moving everyone to direct deposit and mobile clock in/out eliminated lines at punching stations and paycheck pickup stations
  • Lost checks is a thing of the past
Read full review
ScreenShots

Darwinbox Screenshots

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Paychex Screenshots

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