TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dashly

    N/AN/ADashly platform helps SaaS companies improve communications with their customers by helping them convert website traffic through every step of the funnel and reactivate inactive users with live chat, bots, and targeted messages. An unlimited number of seats for every plan. For Marketers: Collect leads and their rich data Get all user communications from different channels to one inbox Launch nurturing campaigns and drive leads to sale Analyze…

    $0

    visitors

    Freshchat

    Score8.8 out of 10
    N/AA solution to engage customers with smarter conversations on any channel, designed so support, marketing, sales, and even bots to have conversations at scale with customers.

    $0

    per month free for up to 10 agents

    Pricing
    DashlyFreshchat
    Editions & Modules
    free
    $0
    visitors
    business chat
    $19
    visitors
    automation
    $56
    visitors
    Growth
    $19
    per month (billed annually) per agent
    Pro
    $49
    per month (billed annually) per agent
    Enterprise
    $79
    per month (billed annually) per agent
    Offerings
    Pricing Offerings
    DashlyFreshchat
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Features
    DashlyFreshchat
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of Dashly and Freshchat
    Feature
    Dashly
    -
    Ratings
    Freshchat
    6.5
    10 Ratings
    Chat history and transcripts00 Ratings7.010 Ratings
    Chat reporting00 Ratings6.210 Ratings
    Chat and web analytics00 Ratings6.39 Ratings
    User Ratings
    DashlyFreshchat
    Likelihood to Recommend
    -
    (0 ratings)
    8.1
    (34 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (3 ratings)
    Usability
    -
    (0 ratings)
    7.1
    (10 ratings)
    Availability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    6.3
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (2 ratings)
    Configurability
    -
    (0 ratings)
    4.5
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    4.5
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    4.5
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    4.5
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (1 ratings)