Data2CRM vs. Kustomer
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Data2CRM | N/A | N/A | Data2CRM was established in 2014 as a MagneticOne project and was acquired by Trujay Group in 2018. Since then, a new company Trujay got alive. Nowadays, both Trujay and Data2CRM services are popular all over the world: USA, Canada, the UK, France, Germany, and many other countries. The service is available on four languages, En, Es, Fr, De. According to the vendor, they can migrate over 50 modules between more than 25 CRMs, from/to CSV, Excel or… | N/A |
 Kustomer | Score8.7 out of 10 | N/A | Kustomer is a customer service CRM platform built for managing high support volume by optimizing experiences throughout the customer service journey. Kustomer was acquired by Facebook in late 2020, but spun out in 2023 and re-launched as an independent entity, Kustomer, LLC. | $89 per month per user |
| Data2CRM | Kustomer | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | $99 per migration | No setup fee | ||||||||||||||
| Additional Details | The migration price is flexible. The total migration cost depends only on the quantity of your CRM data if you use automated migration and on the complexity of the project if custom import. Estimate number of records on your CRM and expected migration price. Also, you can switch a part of your real info to the desired CRM by running Free Sample Migration as many times as you need. | All plans require an annual subscription and 8 users minimum. | ||||||||||||||
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| Data2CRM | Kustomer | ||||||||||||||||||||||
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| Incident and problem management |
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| Self Help Community |
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| Multi-Channel Help |
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| Data2CRM | Kustomer | |
|---|---|---|
| Likelihood to Recommend | - | 9.0 |
| Likelihood to Renew | - | 7.9 |
| Usability | - | 10.0 |
| Availability | - | 9.1 |
| Performance | - | 6.4 |
| Support Rating | - | 9.4 |
| In-Person Training | - | 7.6 |
| Online Training | - | 8.3 |
| Implementation Rating | - | 7.9 |
| Configurability | - | 7.9 |
| Ease of integration | - | 7.2 |
| Product Scalability | - | 9.1 |
| Vendor post-sale | - | 8.7 |
| Vendor pre-sale | - | 9.1 |