Datadog vs. Heimdal Patch and Asset Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Datadog
Score 8.4 out of 10
N/A
Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.
$1.27
per month (billed annually) per host
Heimdal Patch and Asset Management
Score 8.0 out of 10
N/A
Heimdal Patch and Asset Management is a cloud-based tool that automates OS and third-party updates. The automated patch management solution delivers updates within 4 hours of vendor release, after scanning for malware, removing unwanted software, and checking that the patch installs and works correctly. Once installed, Heimdal’s lightweight agent is able to define granular group policies and orchestrate patching across Windows, macOS, and Linux - no extra…N/A
Pricing
DatadogHeimdal Patch and Asset Management
Editions & Modules
Log Management
$1.27
per month (billed annually) per host
Infrastructure
$15.00
per month (billed annually) per host
Standard
$18
per month per host
Enterprise
$27
per month per host
DevSecOps Pro
$27
per month per host
APM
$31.00
per month (billed annually) per host
DevSecOps Enterprise
$41
per month per host
No answers on this topic
Offerings
Pricing Offerings
DatadogHeimdal Patch and Asset Management
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsDiscount available for annual pricing. Multi-Year/Volume discounts available (500+ hosts/mo).
More Pricing Information
Community Pulse
DatadogHeimdal Patch and Asset Management
Considered Both Products
Datadog
Chose Datadog
In terms of usability, I’ve found Datadog significantly more approachable and powerful compared to Elasticsearch, especially for day-to-day operational monitoring. Datadog offers a much more cohesive, user-friendly interface out of the box, with built-in support for metrics, …
Chose Datadog
Datadog is an all in one solution. It has everything in one place so you don't have to go from application to application and try to figure out what exactly happened. No more stitching database errors from one third party to backend errors in another to front end errors in …
Chose Datadog
the search query is very easy to search the logs
Chose Datadog
Datadog crushed the competition on price and offering more solutions in one product cutting down on implementation time and effort while ensuring that the "integration" between one of their offerings was completely compatible with any of the others. I'm sure it's not the case …
Chose Datadog
We've completely replaced New Relic with Datadog and find it easier to use and more comprehensive. Our AWS and Sentry usage will continue for now. But Datadog gives us a much broader coverage - we can monitor our AWS services and many other services that interact with them. …
Chose Datadog
Dynatrace was cheaper but, in my opinion, its setup, features, and overall user experience do not come close to what Datadog can offer, making it more of a pain to use and not worth the cheaper cost over Datadog (especially if migrating away from Datadog to dynatrace).

Chose Datadog
Better performance and visibility than what I was able to obtain out of AppDynamics

Their OnCall offering is very fresh still, but is already almost at parity with Splunk On Call (VictorOps)
Chose Datadog
The first reason for selecting Datadog was of course it's pricing which is quite better in terms of competitor like Appdynamics and splunk. Second thing is versatile services which they are offering on one platform which means entire end to end services can be monitor at one …
Chose Datadog
It's a one-stop solution for all our needs whereas in other open-source tools, we have an operational overhead to keep and manage the uptime of these tools as well and also manage their versioning, upgrade, and patching cycle. Also if there are any bugs then we have to raise an …
Chose Datadog
One of the most important reason is single agent configuration for all kinds of monitoring. It also proved an auto upgrade feature of agents that reduces the overhead. It also provides range of options when it comes to data visualization and dashboards. It also provide tagging …
Chose Datadog
Kubernetes with Prometheus and other open-source options. It is prone to more toil to set up but the stack can be largely replicated in open source technologies.
Chose Datadog
OEM and Vertica Management console are limited to their own databases whereas Datadog has the ability to monitor multiple types of databases.
Chose Datadog
New Relic was a good tool but had really pushy salespeople. They also released a product called infrastructure recently, and it was worse than their previous product (servers). The previous product was also free! Needless to say, we will not be going back to New Relic any time …
Chose Datadog
Easier to set up and integrate with other auxiliary tools. The cost was also a benefit along with self-service capabilities. We could set up Data Dog by ourselves, versus needing to bring additional consulting efforts to setup Dynatrace. Reliability of results (less false …
Chose Datadog
Ultimately, Datadog had the most already-built bridges into our existing infrastructure -- third parties that we're using for certain services are far more likely to work with Datadog than other systems. This means that, while expensive, Datadog has done a tremendous amount of …
Chose Datadog
Datadog has been harder to setup out-of-the-box compared to its alternatives, although it's graphs and dashboards have been more useful. Other tools handle individual tasks better. For example, Splunk has been the best logging tool I've used, and New Relic is great for CPU and …
Chose Datadog
It has been easier to work with Datadog for all our business needs and get things on their roadmap if we found it lacking. Currently we use a mix of various tools as they were existing prior to Datadog came. We are evaluating new offering like Datadog's latest log management to …
Chose Datadog
I am listing how Datadog is better than below chosen
NotSensu - Datadog has more integrations and easy to use UI.
Prometheus - Datadog Integration are more in number than, simple installation process
Chose Datadog
We are still trying other products, but people still like Datadog. After setting up a dashboard, it's great for monitoring instances on Datadog. Also, the DevOps team had a good time setting up Datadog. It means Datadog was way easier to set up compared to those others.
Chose Datadog
The pricing, the customer service and it most importantly it does the job we expect.
Chose Datadog
Geckoboard has nice dashboard options, however their third party system support isn't as strong as Datadog. Geckoboard did not support all the various server and development systems we use, whereas Datadog did. Also, Datadog has better alerting and monitoring options than …
Chose Datadog
Datadog empowers us to create dashboards and visualize the state of our infrastructure in real time. It gives us control over what we want to view and how. The graphs provide deep insight into trends and anamoly detectives. These features are lacking in some of the other …
Heimdal Patch and Asset Management
Chose Heimdal Patch and Asset Management
In my professional career (in which I have been employed at the same location) I haven't actually used another product. Any time we have interviewed a potential new supplier their product really hasn't been better.
Chose Heimdal Patch and Asset Management
We assessed both ManageEngine and Qualys (specifically their patch management solution) against Heimdal Patch and Asset Management. Qualys was an outlier in terms of cost and felt complex for setup at the time (I believe this has now improved) when compared to both alternate …
Chose Heimdal Patch and Asset Management
We Kaseya VSA as our RMM tool and this also incorporates patch and asset management. Although it overlaps Heimdal Patch and Asset Managment, VSA has a different database of 3rd party software. We use both solutions to give us a greater coverage of patches to ensure as many …
Chose Heimdal Patch and Asset Management
In comparison Heimdal Patch and Asset Management is Cheaper in a All-in-One Package but offers less capabilities than other 3rd Party Patching software.
Chose Heimdal Patch and Asset Management
Sophos does not offer patch management or OS updates which are essential in todays threat landscape.
Chose Heimdal Patch and Asset Management
Depending on your size of organization and adoption of MS technologies Heimdal still stands tall with its vast list of supported applications. We have customers where both intune and Heimdal are used. It is also extremely cost-effective, so is a great fit for …
Chose Heimdal Patch and Asset Management
They give us the complete package that we needed. I selected it because it could save us a lot of time if it could update our programs on all our computers. Our security level is getting higher.
Features
DatadogHeimdal Patch and Asset Management
Threat Intelligence
Comparison of Threat Intelligence features of Product A and Product B
Datadog
-
Ratings
Heimdal Patch and Asset Management
7.7
Ratings
3% below category average
Network Analytics00 Ratings8.50 Ratings
Threat Recognition00 Ratings7.90 Ratings
Vulnerability Classification00 Ratings8.60 Ratings
Automated Alerts and Reporting00 Ratings8.50 Ratings
Threat Analysis00 Ratings7.50 Ratings
Threat Intelligence Reporting00 Ratings5.90 Ratings
Automated Threat Identification00 Ratings7.00 Ratings
Vulnerability Management Tools
Comparison of Vulnerability Management Tools features of Product A and Product B
Datadog
-
Ratings
Heimdal Patch and Asset Management
7.8
Ratings
4% below category average
IT Asset Realization00 Ratings7.50 Ratings
Authentication00 Ratings7.00 Ratings
Configuration Monitoring00 Ratings9.10 Ratings
Web Scanning00 Ratings8.50 Ratings
Vulnerability Intelligence00 Ratings6.90 Ratings
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User Ratings
DatadogHeimdal Patch and Asset Management
Likelihood to Recommend
9.0
(0 ratings)
8.0
(0 ratings)
Usability
10.0
(0 ratings)
-
(0 ratings)
Support Rating
8.9
(0 ratings)
-
(0 ratings)
User Testimonials
DatadogHeimdal Patch and Asset Management
Likelihood to Recommend
A one-stop solution for everything you need. Multiple functionalities are tailored to meet specific business needs. Logs are essential for any business, and Datadog manages logs effectively. Rum sessions are something new to me and have given us a new perspective on how to reverse engineer issues that we see for our customers.
Read full review
Heimdal Patch and Asset Management is amazing at what it does - keeping all servers and endpoints patched and up to date. It removes the hassle out of manually checking software on each server and endpoint, and frees up the IT team's time to only have to interact with software that won't update automatically.
Read full review
Pros
  • Create Dashboards as per application, environments, and Custom metrics in one panel.
  • Log aggregation, one-stop Application monitoring tools for the whole infrastructure.
  • Playbooks, SLA definition, success and error quotas, request visualizations.
  • DB monitoring, Serverless stack monitoring.
  • Alerting of Production incidents so we can quickly resolve the issues on time.
Read full review
  • All updates are delivered across all devices, whether domained or not.
  • Ability to add applications to patching regime is excellent.
  • Single pain of glass portal for all modules.
  • If needed (rarely), support has been first class.
Read full review
Cons
  • Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
  • I would appreciate more supportive examples for how to filter and view metrics in the explorer
  • I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame
Read full review
  • Interface could be more user friendly but when you know how it works its allright
  • Easier way to quickly see what updates are installed on what machines
Read full review
Usability
Datadog's user interface is quite friendly and easy to navigate. With menus clearly categorized, and ability to bookmark important dashboards, one can easily find what they're looking for. For dashboards, ability to move and resize visualizations and group them, is really helpful to organize dashboards. Automatic suggestions from Datadog for important visualizations based on the metrics and logs would provide another level of ease of use.
Read full review
No answers on this topic
Support Rating
The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
Read full review
No answers on this topic
Alternatives Considered
I selected Datadog because of its features and the wide range of integration support. As I already told it supports more that 600+ integrations which helps and organization to keep everything in a single place and also its AI feature which is reducing the time for root cause analysis. Its custom dashboards features which helps us to visualize the data in a more attractive way.
Read full review
We assessed both ManageEngine and Qualys (specifically their patch management solution) against Heimdal Patch and Asset Management. Qualys was an outlier in terms of cost and felt complex for setup at the time (I believe this has now improved) when compared to both alternate solutions. When considering our patch solution we also wanted a product that could integrate additional features (Spam filtering, endpoint protection, remote desktop support) under "a pane of glass". Heimdal Patch and Asset Management seemed to cover this off within the best interface at a competitive price for each additional solution.
Read full review
Return on Investment
  • Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
  • Alerts allow us to remedy issues before our customers even know about them
  • Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.
Read full review
  • More Support necessary than without automated patching
  • ROI is hard to determine as there was no 3rd party exploit in the time we have used Heimdal Patch and Asset Management
Read full review
ScreenShots

Datadog Screenshots

Screenshot of the out-of-the-box and customizable monitoring dashboards.Screenshot of Datadog's collaboration features, where users can discuss issues in-context with production data, annotate changes and notify their teams, see who responded to that alert before, and discover what was done to fix it.Screenshot of where Datadog unifies traces, metrics, and logs—the three pillars of observability.Screenshot of some of Datadog's 400+ built-in integrations.Screenshot of Datadog's Service Map, which decomposes an application into all its component services and draws the observed dependencies between these services in real timeScreenshot of centralized log data, pulled from any source.

Heimdal Patch and Asset Management Screenshots

Screenshot of Heimdal Patch & Asset ManagementScreenshot of where to schedule patches with Heimdal's Patch & Asset ManagementScreenshot of some of the +350 3rd-party apps that can be patched with Heimdal's Patch & Asset ManagementScreenshot of Heimdal's Infinity management add-on, used to update proprietary software