Heimdal Patch and Asset Management

Heimdal Patch and Asset Management provides us with a number of tools. Firstly, we use it to maintain a comprehensive list of software assets installed on all endpoints. Off the back of this, we use the 3rd party software module to keep all supported software up to date with the latest patches. The final element is ensuring our operating systems are fully patched to reduce the possibility that any vulnerability is exploited. I love that it gives a holistic view of what we have, its current patch status and what we need to be aware of.

• Automation
• Security
• Vulnerability Management

• Reduced need for extra staff in IT department
• Enabled round the clock monitoring and automation

Kaseya VSA

Kaseya VSA, Kaseya BMS, IT Glue, Heimdal Email Security, Heimdal Email Fraud Prevention, Heimdal Next-Gen Endpoint Antivirus, Heimdal Privileged Access Management, Heimdal Ransomware Encryption Protection, Heimdal Threat Prevention

We utilise Heimdal's patch and asset management as a key component to maintain our accreditation with ISO27001 and Cyber Essentials. The ability to patch all manor or applications in a controlled environment, which in turn has a positive impact on the service desk. As well as using the products ourselves we also recommend Heimdal to our customers and are currently engaged in a campaign to engage new customers and are leading with patch management as one of the key pain points that IT departments and service desks need to address.

• Wide range of application support
• Cloud portal for management

• Great ROI - assisting in getting Cyber Essentials, which in turn opens us up to more customers.
• Reduction in time spent by the service desk patching devices.

Microsoft Endpoint Manager (Microsoft Intune + SCCM)

Heimdal Next-Gen Endpoint Antivirus, Heimdal Application Control, Heimdal Ransomware Encryption Protection, Heimdal Threat Prevention

It pretty much du the work by itself. We use it to update third-party software on all our machines. It works without any problems and we're glad to have it. It saves us a lot of time.

• Updates
• Patchment
• Security

• It saves us a lot of time that we can use on other problems
• It keeps our computer updatet and secure

Heimdal Threat Prevention and Heimdal Endpoint Detection and Response (EDR)

Heimdal Threat Prevention, Heimdal Endpoint Detection and Response (EDR), Sophos Intercept X

We use it to monitor and administer supported 3rd party updates (Chrome, iTunes, etc.) and Microsoft patches automatically on a daily, weekly and monthly basis.

We control "sensitive" machines via policy so updates are a manual push. This allows us to test updates constructively before rolling out en-masse.

• Agent based management allowed for consistent patch management wherever there's an internet connection.
• Automatically scheduling and release of Windows updates with little administrative overhead
• Controlled, prompted reboots to commit updates quickly without disrupting end users

• Allows us to maintain a good security posture specifically around patches
• Time saved having to administer other, more manual solution
• Data Centre resource saved hosting heavy workload to manage patches

ManageEngine Patch Manager Plus and Qualys Cloud Platform

In order to update 3rd Party applications as well as custom applications we are using Heimdals Patch and Asset Management.

It gives us the possibility to stay up to date and minimize the risk of Vulnerabilities by 3rd party applications.

The module is supporting most of the 3rd Party applications in use and we rarely have to add additional ones through Heimdals Infinity Management.

• Updating 3rd Party Apps
• Seeing an Overview of installed applications and whether all PCs are up-to-date
• Removing unwanted software automatically

• More Support necessary than without automated patching
• ROI is hard to determine as there was no 3rd party exploit in the time we have used Heimdal Patch and Asset Management

PDQ Deploy

PDQ Deploy