DataEQ vs. Desk.com (discontinued)
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 DataEQ | Score8.3 out of 10 | Enterprise companies (1,001+ employees) | BrandsEye is a South African reputation management and social media monitoring system competing with vendors like Trackur. BrandsEye scours the social web for mentions and uses crowdsourced analysis to judge sentiment. | N/A |
 Desk.com (discontinued) | Score8.3 out of 10 | N/A | Desk.com was a helpdesk, ticketing, and customer support product offered by Salesforce, and oriented towards the needs of small businesses. It is no longer sold and support has been discontinued. Salesforce recommends its modern Service Cloud as a replacement. | N/A |
| DataEQ | Desk.com (discontinued) | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Enterprise focused solution, with pricing based on data volumes | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| DataEQ | Desk.com (discontinued) | |
|---|---|---|
| Likelihood to Recommend | 8.3 | 8.2 |
| Likelihood to Renew | - | 8.4 |
| Usability | - | 8.3 |
| Availability | - | 1.0 |
| Performance | - | 10.0 |
| Support Rating | - | 8.2 |
| Implementation Rating | - | 10.0 |