Datatrack Eclipse CMS4 vs. LogMeIn Resolve
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Eclipse CMS4 | Score8 out of 10 | N/A | Eclipse CMS4 is a call management system from Datatrack, a UK-based software development company. Eclipse CMS4 assists with capacity management, performance monitoring, call accounting, and other tasks related to telephony efficiency. | N/A |
 LogMeIn Resolve | Score8.1 out of 10 | N/A | LogMeIn Resolve is an IT management and support solution designed to help organizations take control of their IT infrastructure. The platform combines features like remote monitoring, access, and support with tools such as ticketing, AI-assisted task automation, and patch management. | $29 per month |
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Discount available for annual pricing. MDM is available as a standalone or as an add-on. Additional endpoints and agents and save up to 20% | ||||||||||||||
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| Contact Center Software |
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| Workforce Optimization (WFO) |
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| Eclipse CMS4 | LogMeIn Resolve | |
|---|---|---|
| Likelihood to Recommend | 8.0 | 7.4 |
| Likelihood to Renew | - | 9.0 |
| Usability | - | 7.6 |
| Availability | - | 8.9 |
| Performance | - | 9.0 |
| Support Rating | - | 8.7 |
| Implementation Rating | - | 9.1 |