Datto Autotask PSA vs. Motadata ServiceOps
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Autotask PSA | Score8.9 out of 10 | N/A | Autotask PSA is designed as a complete IT Business Management Platform for MSPs, now from Datto (resulting from the Autotask merger with Datto in 2017). | N/A |
 Motadata ServiceOps | Score8.7 out of 10 | Small Businesses (1-50 employees) | Motadata ServiceOps is an ITIL compliant IT Service Management platform built on DFIT (Deep Learning Framework for IT Operation). It is an AI-enabled platform that enables IT organizations to rapidly adopt changes across People, Processes, and Technology to improve service delivery in the era of digital transformation. Motadata ServiceOps, a unified platform, includes PinkVerify certified Service Desk, Asset Manager, and Patch Manager to streamline business processes across the organization… | N/A |
| Autotask PSA | Motadata ServiceOps | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| Autotask PSA | Motadata ServiceOps | |
|---|---|---|
| Likelihood to Recommend | 10.0 | 9.1 |
| Likelihood to Renew | 9.0 | - |
| Usability | 9.0 | 9.1 |
| Support Rating | 8.4 | 9.1 |